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Message #115551
[Bug 1382233] Re: whoopsie does not upload UnreportableReason field in crash reports
Even if we don't use UnreportableReason to filter it'd still be useful
to know apport's opinion of the bug report. We regularly see crashes
that failed to retrace and contain the following in the retracer log
file.
2015-11-03 10:58:59,824:19470:140298671347456:INFO:root:d54a5d64-8219-11e5-be9c-fa163e339c81:swift:Processing.
2015-11-03 10:59:00,046:19470:140298671347456:INFO:root:d54a5d64-8219-11e5-be9c-fa163e339c81:swift:Decompressing to /tmp/tmpS8eT8N-swift.d54a5d64-8219-11e5-be9c-fa163e339c81.oopsid.core
2015-11-03 10:59:00,188:19470:140298671347456:INFO:root:d54a5d64-8219-11e5-be9c-fa163e339c81:swift:Not a core dump per gdb.
apport does some checking of the core dump itself and if gdb is
installed would add information like the following to the report.
699 reason = 'Invalid core dump: ' + warnings.strip()
700 self['UnreportableReason'] = reason
Having UnreportableReason in the Error Tracker would help us determine,
in this specific case, if the core dump was already corrupt on the
client or became corrupt during upload / saving to swift.
It'd also likely be useful in other cases that we aren't yet aware of.
** Changed in: whoopsie (Ubuntu)
Status: New => In Progress
** Changed in: whoopsie (Ubuntu)
Importance: Low => High
** Changed in: whoopsie (Ubuntu)
Assignee: (unassigned) => Brian Murray (brian-murray)
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https://bugs.launchpad.net/bugs/1382233
Title:
whoopsie does not upload UnreportableReason field in crash reports
Status in whoopsie package in Ubuntu:
In Progress
Bug description:
In src/whoopsie.c we can see the following:
/* We would only want this to see how many bugs would otherwise go
* unreported: */
"UnreportableReason",
The comment isn't exactly true. apport uses the UnreportableReason
key to include the following information:
"You have some obsolete package versions installed."
It'd be useful if this information was sent to the Error Tracker so
that we can decide not to ask for a core dump from these crash
reports. The "obsolete package versions" check is done by checking to
see if the most recent available version of the package is installed,
so if someone does not have -updates enabled then that pocket is not
checked and "obsolete package versions" will not be present. This is
desirable because the retracers will check to see if the package
version is available from any pocket.
So if we send UnreportableReason to the Error Tracker we can stop
asking for core dumps and retracing crashes that will fail to retrace.
However, the value for UnreportableReason is translated so this may
not end up helping much.
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References