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[Bug 1382233] Re: whoopsie does not upload UnreportableReason field in crash reports

 

** Also affects: whoopsie (Ubuntu Precise)
   Importance: Undecided
       Status: New

** Also affects: whoopsie (Ubuntu Trusty)
   Importance: Undecided
       Status: New

** Also affects: whoopsie (Ubuntu Wily)
   Importance: Undecided
       Status: New

** Also affects: whoopsie (Ubuntu Vivid)
   Importance: Undecided
       Status: New

** Changed in: whoopsie (Ubuntu Precise)
       Status: New => Triaged

** Changed in: whoopsie (Ubuntu Trusty)
       Status: New => Triaged

** Changed in: whoopsie (Ubuntu Vivid)
       Status: New => Triaged

** Changed in: whoopsie (Ubuntu Wily)
       Status: New => Triaged

** Changed in: whoopsie (Ubuntu Precise)
   Importance: Undecided => High

** Changed in: whoopsie (Ubuntu Trusty)
   Importance: Undecided => High

** Changed in: whoopsie (Ubuntu Vivid)
   Importance: Undecided => High

** Changed in: whoopsie (Ubuntu Wily)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1382233

Title:
  whoopsie does not upload UnreportableReason field in crash reports

Status in whoopsie package in Ubuntu:
  In Progress
Status in whoopsie source package in Precise:
  Triaged
Status in whoopsie source package in Trusty:
  Triaged
Status in whoopsie source package in Vivid:
  Triaged
Status in whoopsie source package in Wily:
  Triaged

Bug description:
  In src/whoopsie.c we can see the following:

      /* We would only want this to see how many bugs would otherwise go
       * unreported: */
      "UnreportableReason",

  The comment isn't exactly true.  apport uses the UnreportableReason
  key to include the following information:

    "You have some obsolete package versions installed."

  It'd be useful if this information was sent to the Error Tracker so
  that we can decide not to ask for a core dump from these crash
  reports. The "obsolete package versions" check is done by checking to
  see if the most recent available version of the package is installed,
  so if someone does not have -updates enabled then that pocket is not
  checked and "obsolete package versions" will not be present. This is
  desirable because the retracers will check to see if the package
  version is available from any pocket.

  So if we send UnreportableReason to the Error Tracker we can stop
  asking for core dumps and retracing crashes that will fail to retrace.

  However, the value for UnreportableReason is translated so this may
  not end up helping much.

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References