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[Bug 1512257] Re: Photos made with back camera sometimes are unavailable in gallery

 

I can reproduce this with rc-proposed build 278 on Mako. I'm seeing the
same thing as Pawel, with the gallery app showing nothing (just white
background) where a thumbnail should be.

To reproduce, start out with a clean cache (thumbnailer-admin clear) and
an empty photo roll, and with neither gallery nor camera running.

Take twenty pictures with the camera.

Start the gallery app from the launcher. For me everything works fine at
this point, thumbnails show up as expected.

Go back to the camera app (via launcher). Take ten more shots.

Go back to the gallery (via launcher). At this point, the gallery app
showed the problem briefly and then crashed, so I re-started the app.
After doing that, it showed the thumbnails correctly.

Go back to the camera app, take ten more pictures, back to gallery-app,
etc. Eventually, the problem will show up (if the gallery app doesn't
crash).

I have verified from the thumbnailer trace that, each time I return to
the gallery app, the app asks for thumbnails for the newly-added images
(plus a bunch of others), and the thumbnailer correctly returns those.

So, this very much looks like a gallery app problem, not a thumbnailer
one.

Setting to "triaged" for thumbnailer so we can track it.

** Changed in: thumbnailer (Ubuntu)
       Status: New => Triaged

** Changed in: thumbnailer
       Status: New => Triaged

** Changed in: gallery-app (Ubuntu)
   Importance: Undecided => Critical

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https://bugs.launchpad.net/bugs/1512257

Title:
  Photos made with back camera sometimes are unavailable in gallery

Status in camera-app:
  New
Status in Canonical System Image:
  Incomplete
Status in Thumbnailer:
  Triaged
Status in gallery-app package in Ubuntu:
  New
Status in thumbnailer package in Ubuntu:
  Triaged

Bug description:
  [Using Aquaris E.4.5]

  Sometimes when I take a picture with the back camera it will appear with a "music icon" in the gallery (making it impossible to view)
  Also, pictures made with the front camera works fine.

  So I must restart my device to make the front camera work again.

  Here is a screen capture of what I see in my gallery...

  Thanks!

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