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Message #115700
[Bug 1513107] [NEW] [20BFS05L00, Realtek ALC3232, Black Headphone Out, Left] No sound at all
Public bug reported:
I am on a Lenovo T540p, kernel is 4.2.0-16-generic, release is 15.10
wily. Fairly certain this bug started with/around wily's release.
Sound works from internal speakers, but does not work when plugging in
anything (in this case, also speakers) into the headphone jack. Those
speakers work fine when connected to a different device. The jack worked
fine up until recently.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: j-frost 2395 F...m pulseaudio
/dev/snd/pcmC1D0p: j-frost 2395 F...m pulseaudio
/dev/snd/controlC1: j-frost 2395 F.... pulseaudio
/dev/snd/controlC0: j-frost 2395 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 4 16:01:39 2015
InstallationDate: Installed on 2015-08-25 (71 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: j-frost 2395 F...m pulseaudio
/dev/snd/pcmC1D0p: j-frost 2395 F...m pulseaudio
/dev/snd/controlC1: j-frost 2395 F.... pulseaudio
/dev/snd/controlC0: j-frost 2395 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: No sound at all
Title: [20BFS05L00, Realtek ALC3232, Black Headphone Out, Left] No sound at all
UpgradeStatus: Upgraded to wily on 2015-10-28 (7 days ago)
dmi.bios.date: 11/07/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GMET68WW (2.16 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BFS05L00
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGMET68WW(2.16):bd11/07/2014:svnLENOVO:pn20BFS05L00:pvrThinkPadT540p:rvnLENOVO:rn20BFS05L00:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20BFS05L00
dmi.product.version: ThinkPad T540p
dmi.sys.vendor: LENOVO
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug wily
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1513107
Title:
[20BFS05L00, Realtek ALC3232, Black Headphone Out, Left] No sound at
all
Status in alsa-driver package in Ubuntu:
New
Bug description:
I am on a Lenovo T540p, kernel is 4.2.0-16-generic, release is 15.10
wily. Fairly certain this bug started with/around wily's release.
Sound works from internal speakers, but does not work when plugging in
anything (in this case, also speakers) into the headphone jack. Those
speakers work fine when connected to a different device. The jack
worked fine up until recently.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: j-frost 2395 F...m pulseaudio
/dev/snd/pcmC1D0p: j-frost 2395 F...m pulseaudio
/dev/snd/controlC1: j-frost 2395 F.... pulseaudio
/dev/snd/controlC0: j-frost 2395 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 4 16:01:39 2015
InstallationDate: Installed on 2015-08-25 (71 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: j-frost 2395 F...m pulseaudio
/dev/snd/pcmC1D0p: j-frost 2395 F...m pulseaudio
/dev/snd/controlC1: j-frost 2395 F.... pulseaudio
/dev/snd/controlC0: j-frost 2395 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: No sound at all
Title: [20BFS05L00, Realtek ALC3232, Black Headphone Out, Left] No sound at all
UpgradeStatus: Upgraded to wily on 2015-10-28 (7 days ago)
dmi.bios.date: 11/07/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GMET68WW (2.16 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BFS05L00
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGMET68WW(2.16):bd11/07/2014:svnLENOVO:pn20BFS05L00:pvrThinkPadT540p:rvnLENOVO:rn20BFS05L00:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20BFS05L00
dmi.product.version: ThinkPad T540p
dmi.sys.vendor: LENOVO
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Follow ups
-
[Bug 1513107] Re: [20BFS05L00, Realtek ALC3232, Black Headphone Out, Left] No sound at all
From: Andrejs Hanins, 2015-12-18
-
[Bug 1513107] Re: [20BFS05L00, Realtek ALC3232, Black Headphone Out, Left] No sound at all
From: Alberto Salvia Novella, 2015-12-11
-
[Bug 1513107] Re: [20BFS05L00, Realtek ALC3232, Black Headphone Out, Left] No sound at all
From: Launchpad Bug Tracker, 2015-11-27