touch-packages team mailing list archive

[Michi Henning <michi.henning@xxxxxxxxxxxxx>]

Thanks for the update, Fred!

If one of the files causes a crash or hang during extraction, the
thumbnailer is robust against that and will kill off the offending
process. (We thumbnail out-of-process for audio and video precisely to
guard against this issue.) But, if that happens, you should find an
error message in ~/.cache/upstart/dbus.log. If you happen to be able to
identify a file that causes this kind of problem, I'd be really keen to
get my hands on a copy!

Alternatively, would it be possible for you to send us a copy of your SD
card that shows the problem? I'm sure we could reimburse you for the
cost. Basically, if we can't reproduce the issue, we are mostly stabbing
around in the dark. Once we have a reproducible test case, it's
typically just a matter of latching on and not letting go until we've
hunted the problem down…

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to thumbnailer in Ubuntu.
https://bugs.launchpad.net/bugs/1512608

Title:
  No thumbnails generated for OGG audio

Status in thumbnailer package in Ubuntu:
  New

Bug description:
  Setup:
    Core Music app 
    BQ HD5
    OTA-7 15.04 r6
    Large collection of audio files in .ogg and .mp3 format on SD card
    Audio files tagged with Artist, Album titile, Track title etc.

  Expected result:
    Album covers and Artist images are displayed in Music app

  Actual result:
    Only mp3 audio files generate thumbnails. No Album of Artist thumbnails are generated for any OGG files

  To test the situation I have
  a) Cleared the thumbnailer failure cache
  b) removed the whole thumbnail cache directory
  c) Removed and reinsterted the SD card
  d) Uninstallled and reinstalled the core Music app

  Before the OTA-7 upgrade the thumbnails were shown for .ogg and .mp3
  files

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