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Re: [Bug 1512066] Re: Desktop screen and icon corruption

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Geoff <cedesigns749@xxxxxxxxx>
Date: Sat, 07 Nov 2015 14:54:52 -0000
Reply-to: Bug 1512066 <1512066@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
If I may take the opportunity to show examples of corruption taken as
screenshots prior to reverting to 15.04.

At present I am trialing mint as a second resort.
I will attempt the recommendations.

Like hundreds if not thousands who dislike windows in any format, I changed
to Ubuntu 10.4 many years ago, and progressed through upgrades as they
became available.
It is only since moving from 14.10 that these corruptions began.
Best Regards.
and thank you for the response
Geoff

On 7 November 2015 at 14:11, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> Geoff, thank you for reporting this and helping make Ubuntu better.
>
> As per
>
> http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3785043&swLangOid=8&swEnvOid=4060
> an update to your computer's buggy and outdated BIOS is available
> (1.26). If you update to this following
> https://help.ubuntu.com/community/BIOSUpdate does it change anything?
>
> If it doesn't, could you please both specify what happened, and provide
> the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, if the problem is still reproducible, and the
> information above is provided, then please mark this report Status New.
> Otherwise, please mark this as Invalid.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-1.32
>
> ** Tags removed: bios-outdated-1.32
> ** Tags added: bios-outdated-1.26
>
> ** Changed in: xorg (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1512066
>
> Title:
>   Desktop screen and icon corruption
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   This is now the 3 rd time to reinstall 15.10.  Previously the 15.04
> version has been re-installed.
>   Under 15.04 the problem (bug) was restricted to the desktop background
> image in that after a few days and new updates loaded the screen became
> corrupted with the appearance of a view like looking through opaque reed
> glass. The blame was put on 'Variety' which was in use. Peter Levi terms
> this problem a 'low key bug'? It makes no difference whether 'Variety' is
> in use or not
>   As the problem (bug) only affected the desktop background then it was
> workable.
>   The new release of 15.10 was hoped to iron out the problem, but once
> again after receiving updates corruption began, and is much more severe in
> that icons become distorted when the mouse passes over them sections of
> text work become a. invisible or b. distorted to be unreadable.
>   To date I have re-installed 15.10 four times. Everything is stable until
> I begin to accept updates. and the corruption begins.
>   I have brought up this problem before since 23 rd October.
>   I cannot be the only individual suffering from this problem. I have two
> machines and the results are the same on both. I have changed monitors to
> no avail.
>   The programme was re-installed yesterday and is stable without any
> updates.
>   I run also windows 10 on this machine but have experienced no problems
> with display or documents text/ icons
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: xorg 1:7.7+7ubuntu4
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Uname: Linux 3.19.0-15-generic x86_64
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   Date: Sun Nov  1 08:34:28 2015
>   DistUpgraded: Fresh install
>   DistroCodename: vivid
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation 4 Series Chipset Integrated Graphics Controller
> [8086:2e12] (rev 03) (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:3034]
>      Subsystem: Hewlett-Packard Company Device [103c:3034]
>   InstallationDate: Installed on 2015-10-31 (0 days ago)
>   InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
>   MachineType: Hewlett-Packard HP Compaq dc7900 Small Form Factor
>   ProcEnviron:
>    LANGUAGE=en_GB:en
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_GB.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic
> root=UUID=551edabd-9342-4276-8f47-bf3c3b2b5894 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 08/25/2009
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: 786G1 v01.22
>   dmi.board.asset.tag: CZC9468YXF
>   dmi.board.name: 3031h
>   dmi.board.vendor: Hewlett-Packard
>   dmi.chassis.asset.tag: CZC9468YXF
>   dmi.chassis.type: 4
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvr786G1v01.22:bd08/25/2009:svnHewlett-Packard:pnHPCompaqdc7900SmallFormFactor:pvr:rvnHewlett-Packard:rn3031h:rvr:cvnHewlett-Packard:ct4:cvr:
>   dmi.product.name: HP Compaq dc7900 Small Form Factor
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun Nov  1 06:50:42 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.outputs:
>
>   xserver.version: 2:1.17.1-0ubuntu3
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1512066/+subscriptions
>


** Attachment added: "Doc file 06.11.2015.png"
   https://bugs.launchpad.net/bugs/1512066/+attachment/4514770/+files/Doc%20file%2006.11.2015.png

** Attachment added: "Ubuntu desktop1 06.11.2015.png"
   https://bugs.launchpad.net/bugs/1512066/+attachment/4514771/+files/Ubuntu%20desktop1%2006.11.2015.png

** Attachment added: "Ubuntu desktop2 06.11.2015.png"
   https://bugs.launchpad.net/bugs/1512066/+attachment/4514772/+files/Ubuntu%20desktop2%2006.11.2015.png

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1512066

Title:
  Desktop screen and icon corruption

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  This is now the 3 rd time to reinstall 15.10.  Previously the 15.04 version has been re-installed.
  Under 15.04 the problem (bug) was restricted to the desktop background image in that after a few days and new updates loaded the screen became corrupted with the appearance of a view like looking through opaque reed glass. The blame was put on 'Variety' which was in use. Peter Levi terms this problem a 'low key bug'? It makes no difference whether 'Variety' is in use or not
  As the problem (bug) only affected the desktop background then it was workable.
  The new release of 15.10 was hoped to iron out the problem, but once again after receiving updates corruption began, and is much more severe in that icons become distorted when the mouse passes over them sections of text work become a. invisible or b. distorted to be unreadable.
  To date I have re-installed 15.10 four times. Everything is stable until I begin to accept updates. and the corruption begins.
  I have brought up this problem before since 23 rd October. 
  I cannot be the only individual suffering from this problem. I have two machines and the results are the same on both. I have changed monitors to no avail. 
  The programme was re-installed yesterday and is stable without any updates.
  I run also windows 10 on this machine but have experienced no problems with display or documents text/ icons

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sun Nov  1 08:34:28 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 4 Series Chipset Integrated Graphics Controller [8086:2e12] (rev 03) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:3034]
     Subsystem: Hewlett-Packard Company Device [103c:3034]
  InstallationDate: Installed on 2015-10-31 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Hewlett-Packard HP Compaq dc7900 Small Form Factor
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=551edabd-9342-4276-8f47-bf3c3b2b5894 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/25/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786G1 v01.22
  dmi.board.asset.tag: CZC9468YXF
  dmi.board.name: 3031h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC9468YXF
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786G1v01.22:bd08/25/2009:svnHewlett-Packard:pnHPCompaqdc7900SmallFormFactor:pvr:rvnHewlett-Packard:rn3031h:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.name: HP Compaq dc7900 Small Form Factor
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sun Nov  1 06:50:42 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.17.1-0ubuntu3

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1512066/+subscriptions
References

[Bug 1512066] [NEW] Desktop screen and icon corruption
From: Geoff, 2015-11-01
[Bug 1512066] Re: Desktop screen and icon corruption
From: Christopher M. Penalver, 2015-11-07