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[Bug 1512902] Re: apport will create .upload files for incomplete or corrupt crash reports

 

Hello Brian, or anyone else affected,

Accepted apport into precise-proposed. The package will build now and be
available at
https://launchpad.net/ubuntu/+source/apport/2.0.1-0ubuntu17.14 in a few
hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed.  Your feedback will aid us getting this update
out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, and change the tag
from verification-needed to verification-done. If it does not fix the
bug for you, please add a comment stating that, and change the tag to
verification-failed.  In either case, details of your testing will help
us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: apport (Ubuntu Precise)
       Status: In Progress => Fix Committed

** Tags removed: verification-done

** Tags added: verification-needed

** Changed in: apport (Ubuntu Trusty)
       Status: In Progress => Fix Committed

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https://bugs.launchpad.net/bugs/1512902

Title:
  apport will create .upload files for incomplete or corrupt crash
  reports

Status in apport package in Ubuntu:
  Fix Released
Status in apport source package in Precise:
  Fix Committed
Status in apport source package in Trusty:
  Fix Committed
Status in apport source package in Vivid:
  Fix Committed
Status in apport source package in Wily:
  Fix Committed

Bug description:
  SRU information appears in comment #3.

  apport will set an UnreportableReason in the following situations for
  crash reports where information collection fails or for packages that
  do not exist.  From apport/ui.py:

  1036                 try:
  1037                     icthread.exc_raise()
  1038                 except (IOError, EOFError, zlib.error) as e:
  1039                     # can happen with broken core dumps
  1040                     self.report['UnreportableReason'] = '%s\n\n%s' % (
  1041                         _('This problem report is damaged and cannot be processed.'),
  1042                         repr(e))
  1043                 except ValueError:  # package does not exist
  1044                     self.report['UnreportableReason'] = _('The report belongs to a package that is not installed.')
  1045                 except Exception as e:
  1046                     apport.error(repr(e))
  1047                     self.report['UnreportableReason'] = _('An error occurred while attempting to '
  1048                                                           'process this problem report:') + '\n\n' + str(e)

  Because an UnreportableReason exists in the report, apport will stop
  collecting information. Subsequently, there is "_MarkForUpload" is
  left as True (the default) so apport calls mark_report_upload which
  creates a .upload file such that the report which is incomplete or
  corrupt is then uploaded to the Error Tracker.

  In these cases the "_MarkForUpload" key should be set to "False"
  thereby preventing uploads to the Error Tracker.

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References