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[Bug 1516361] [NEW] [N551JK, Realtek ALC668, Speaker, Internal] No sound at all

 

Public bug reported:

After updating to ubuntu gnome 15.10 I cound't hear any sound. I solved editing speech-dispatcher file:
sudo gedit /etc/default/speech-dispatcher
changing RUN=yes to RUN=no

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
Uname: Linux 4.2.0-19-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC1D0p:   stefano    1614 F...m pulseaudio
 /dev/snd/controlC1:  stefano    1614 F.... pulseaudio
 /dev/snd/controlC0:  stefano    1614 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sun Nov 15 11:13:56 2015
InstallationDate: Installed on 2015-06-13 (154 days ago)
InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio interno - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [N551JK, Realtek ALC668, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to wily on 2015-11-14 (0 days ago)
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JK.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N551JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N551JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

-- 
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https://bugs.launchpad.net/bugs/1516361

Title:
  [N551JK, Realtek ALC668, Speaker, Internal] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After updating to ubuntu gnome 15.10 I cound't hear any sound. I solved editing speech-dispatcher file:
  sudo gedit /etc/default/speech-dispatcher
  changing RUN=yes to RUN=no

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0p:   stefano    1614 F...m pulseaudio
   /dev/snd/controlC1:  stefano    1614 F.... pulseaudio
   /dev/snd/controlC0:  stefano    1614 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sun Nov 15 11:13:56 2015
  InstallationDate: Installed on 2015-06-13 (154 days ago)
  InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Audio interno - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [N551JK, Realtek ALC668, Speaker, Internal] No sound at all
  UpgradeStatus: Upgraded to wily on 2015-11-14 (0 days ago)
  dmi.bios.date: 10/06/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N551JK.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N551JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N551JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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