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Message #11805
[Bug 1361417] Re: recoverable problem crash files created which whoopsie cannot read
** Tags added: utopic
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https://bugs.launchpad.net/bugs/1361417
Title:
recoverable problem crash files created which whoopsie cannot read
Status in “apport” package in Ubuntu:
New
Bug description:
I've seen it happen that recoverable problems are created that
whoopsie has no permission to read and subsequently cannot upload the
crash file to the error tracker.
root@ubuntu-phablet:~# ls -lh /var/crash/
total 380K
-rw-r----- 1 phablet whoopsie 262K Aug 25 14:20 _usr_bin_mtp-server.32011.crash
-rw-r--r-- 1 phablet nopasswdlogin 0 Aug 25 14:20 _usr_bin_mtp-server.32011.upload
-rw------- 1 whoopsie nopasswdlogin 0 Aug 25 14:20 _usr_bin_mtp-server.32011.uploaded
-rw-r----- 1 phablet nopasswdlogin 93K Aug 25 15:00 _usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash
-rw-r--r-- 1 phablet nopasswdlogin 0 Aug 25 15:00 _usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.upload
-rw------- 1 whoopsie nopasswdlogin 0 Aug 25 15:00 _usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.uploaded
And in /var/log/upstart/whoopsie.log we see:
Parsing /var/crash/_usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_
lib_arm-linux-gnueabihf_bin_filemanager.32011.crash.^M
^M
(whoopsie:2309): GLib-CRITICAL **: g_mapped_file_unref: assertion 'file != NULL'
failed^M
Unable to parse report (/var/crash/_usr_share_click_preinstalled_com.ubuntu.file
manager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash): Unable to
map report: Failed to open file '/var/crash/_usr_share_click_preinstalled_com.ub
untu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash': o
pen() failed: Permission denied^M
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References