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[Bug 1514260] Re: Monitor problems with Ubuntu 15.10

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: efmesch <efmesch@xxxxxxxxx>
Date: Sun, 15 Nov 2015 20:40:14 -0000
Reply-to: Bug 1514260 <1514260@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Description changed:

  I Updated to Ubuntu 15.10 with a full new installation. My monitor (Viewpoint, VP 712 DI, 17") that worked perfectly with 14.04 has bouts of flipping from normal performance to pixelated nonsense images.
  I uninstalled 15.10 and reinstalled 14.04 and the problem disappeared. I also disaassembled the monitor and checked it out inside:  all the capacitors are healthy and the boards seem in perfect condition. 
  
  After being convinced that the monitor was not at fault,  I upgraded
  14.04 to 15.10, hoping that the driver for the monitor in 14.04 would
  remain in service but apparently the upgrade (as did the new comoplete
  installation) still changed the driver and my monitor is once again
  acting up.
  
  I manage, most of the time, to return my picture to normal by typing cont+alt+del, which brings up the "shut down/restart" option.  I "X" the box closed and usually get the monitor to return to normal functioning---for a while.
  Obviously, this is not a viable solution for the long term.
  
  My question is, how do I get and install a driver that will properly handle the performance of my monitor?  Can I "hijack" the driver from 12.04 and activate it in 15.10?
  --- 
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroRelease: Ubuntu 15.10
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:817a]
  MachineType: System manufacturer System Product Name
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: i386
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic root=UUID=26e58a2c-f5ef-45cb-9673-a44421fece1a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
  Tags:  wily ubuntu compiz-0.9
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-17-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 12/24/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0310
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5GC-MX/1333
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev x.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: ASUSTek Computer INC.
  dmi.chassis.version: Rev 1.xx
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0310:bd12/24/2007:svnSystemmanufacturer:pnSystemProductName:pvrRev1.xx:rvnASUSTeKComputerINC.:rnP5GC-MX/1333:rvrRevx.xx:cvnASUSTekComputerINC.:ct3:cvrRev1.xx:
  dmi.product.name: System Product Name
  dmi.product.version: Rev 1.xx
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Sat Nov 14 20:46:48 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1810 
   vendor                                     VIE
  xserver.version: 2:1.17.2-1ubuntu9
+ --- 
+ .tmp.unity.support.test.0:
+  
+ ApportVersion: 2.19.1-0ubuntu4
+ Architecture: i386
+ CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: compiz
+ CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
+ CompositorUnredirectFSW: true
+ DistUpgraded: Fresh install
+ DistroCodename: wily
+ DistroRelease: Ubuntu 15.10
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes, if not too technical
+ GraphicsCard:
+  Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
+    Subsystem: ASUSTeK Computer Inc. Device [1043:817a]
+ InstallationDate: Installed on 2015-11-15 (0 days ago)
+ InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release i386 (20151021)
+ MachineType: System manufacturer System Product Name
+ Package: xorg 1:7.7+7ubuntu4
+ PackageArchitecture: i386
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=073621db-7e22-4768-99f4-7e02cd8b96c9 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
+ Tags:  wily ubuntu compiz-0.9
+ UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
+ Uname: Linux 4.2.0-18-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 12/24/2007
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 0310
+ dmi.board.asset.tag: To Be Filled By O.E.M.
+ dmi.board.name: P5GC-MX/1333
+ dmi.board.vendor: ASUSTeK Computer INC.
+ dmi.board.version: Rev x.xx
+ dmi.chassis.asset.tag: Asset-1234567890
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: ASUSTek Computer INC.
+ dmi.chassis.version: Rev 1.xx
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0310:bd12/24/2007:svnSystemmanufacturer:pnSystemProductName:pvrRev1.xx:rvnASUSTeKComputerINC.:rnP5GC-MX/1333:rvrRevx.xx:cvnASUSTekComputerINC.:ct3:cvrRev1.xx:
+ dmi.product.name: System Product Name
+ dmi.product.version: Rev 1.xx
+ dmi.sys.vendor: System manufacturer
+ version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
+ version.libdrm2: libdrm2 2.4.64-1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
+ version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
+ xserver.bootTime: Sun Nov 15 20:26:56 2015
+ xserver.configfile: default
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+  product id                                1810 
+  vendor                                     VIE
+ xserver.version: 2:1.17.2-1ubuntu9

** Attachment added: "BootLog.txt"
   https://bugs.launchpad.net/bugs/1514260/+attachment/4519725/+files/BootLog.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1514260

Title:
  Monitor problems with Ubuntu 15.10

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I Updated to Ubuntu 15.10 with a full new installation. My monitor (Viewpoint, VP 712 DI, 17") that worked perfectly with 14.04 has bouts of flipping from normal performance to pixelated nonsense images.
  I uninstalled 15.10 and reinstalled 14.04 and the problem disappeared. I also disaassembled the monitor and checked it out inside:  all the capacitors are healthy and the boards seem in perfect condition. 

  After being convinced that the monitor was not at fault,  I upgraded
  14.04 to 15.10, hoping that the driver for the monitor in 14.04 would
  remain in service but apparently the upgrade (as did the new comoplete
  installation) still changed the driver and my monitor is once again
  acting up.

  I manage, most of the time, to return my picture to normal by typing cont+alt+del, which brings up the "shut down/restart" option.  I "X" the box closed and usually get the monitor to return to normal functioning---for a while.
  Obviously, this is not a viable solution for the long term.

  My question is, how do I get and install a driver that will properly handle the performance of my monitor?  Can I "hijack" the driver from 12.04 and activate it in 15.10?
  --- 
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroRelease: Ubuntu 15.10
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:817a]
  MachineType: System manufacturer System Product Name
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: i386
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic root=UUID=26e58a2c-f5ef-45cb-9673-a44421fece1a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
  Tags:  wily ubuntu compiz-0.9
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-17-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 12/24/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0310
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5GC-MX/1333
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev x.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: ASUSTek Computer INC.
  dmi.chassis.version: Rev 1.xx
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0310:bd12/24/2007:svnSystemmanufacturer:pnSystemProductName:pvrRev1.xx:rvnASUSTeKComputerINC.:rnP5GC-MX/1333:rvrRevx.xx:cvnASUSTekComputerINC.:ct3:cvrRev1.xx:
  dmi.product.name: System Product Name
  dmi.product.version: Rev 1.xx
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Sat Nov 14 20:46:48 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1810 
   vendor                                     VIE
  xserver.version: 2:1.17.2-1ubuntu9
  --- 
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroRelease: Ubuntu 15.10
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:817a]
  InstallationDate: Installed on 2015-11-15 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release i386 (20151021)
  MachineType: System manufacturer System Product Name
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: i386
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=073621db-7e22-4768-99f4-7e02cd8b96c9 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Tags:  wily ubuntu compiz-0.9
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-18-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 12/24/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0310
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5GC-MX/1333
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev x.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: ASUSTek Computer INC.
  dmi.chassis.version: Rev 1.xx
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0310:bd12/24/2007:svnSystemmanufacturer:pnSystemProductName:pvrRev1.xx:rvnASUSTeKComputerINC.:rnP5GC-MX/1333:rvrRevx.xx:cvnASUSTekComputerINC.:ct3:cvrRev1.xx:
  dmi.product.name: System Product Name
  dmi.product.version: Rev 1.xx
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Sun Nov 15 20:26:56 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1810 
   vendor                                     VIE
  xserver.version: 2:1.17.2-1ubuntu9

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References

[Bug 1514260] [NEW] Monitor problems with Ubuntu 15/10
From: efmesch, 2015-11-08