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[Bug 1516768] [NEW] Multimonitor fullscreen resolution is too large

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: runlevel0 <runlevel0@xxxxxxxxx>
Date: Mon, 16 Nov 2015 20:16:43 -0000
Reply-to: Bug 1516768 <1516768@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

When a game (Shadowrun Hong Kong or Dominions4) is started in fullscreen
mode for the first time with two or more monitors active it reads the
resolution of a surface equivalent to the monitors summed plus the
surface needed to form a virtual giant monitor:

For intance, having a 1024x768 display plus a 1280x960 would show an
initial resolution bigger than 2400x1600 pixels, actually more in the
range of 3600x2704 (4:3 ratio).

This makes that the menu of the games (or eventual programs) cannot be
used. Eventually this effect also misplaces the monitors in on the
configuration screen if one manages to change the resolution:

After having this problem just yesterday with Dominions4 I was able to
use the cursors to change the resolution to 800x600 observing that the
configuration screen had placed both monitors almost on top of each
other so that the mouse pointer was not visible.

One possible workaround is to set the screens to mirrored so that both
get the pointer (quite difficult to find the pointer though but you can
circulate with the TAB key).

Another workaroud it so -physically- remove one of the monitors, this
means removing the cable, putting the monitor on standby does not work.

I think that it would be positive to resolve this bug as it is in fact
causing a lot of extra workload to the gaming companies and their
support staff.

Kind regards,

Enric

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg (not installed)
ProcVersionSignature: Ubuntu 3.19.0-32.37~14.04.1-generic 3.19.8-ckt7
Uname: Linux 3.19.0-32-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.18
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Nov 16 20:57:24 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.248+bdcom, 3.19.0-28-generic, x86_64: installed
 bcmwl, 6.30.223.248+bdcom, 3.19.0-30-generic, x86_64: installed
 bcmwl, 6.30.223.248+bdcom, 3.19.0-31-generic, x86_64: installed
 bcmwl, 6.30.223.248+bdcom, 3.19.0-32-generic, x86_64: installed
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RS880M [Mobility Radeon HD 4225/4250] [1002:9712] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:7011]
InstallationDate: Installed on 2015-09-15 (62 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Hewlett-Packard HP ProBook 4515s
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-32-generic root=UUID=1ad9320e-e89a-4404-b742-6a589478948b ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/29/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CPP Ver. F.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 7011
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 28.17
dmi.chassis.asset.tag: CNU95050Z9
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CPPVer.F.02:bd10/29/2009:svnHewlett-Packard:pnHPProBook4515s:pvrF.02:rvnHewlett-Packard:rn7011:rvrKBCVersion28.17:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4515s
dmi.product.version: F.02
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Mon Nov 16 18:56:24 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
xserver.video_driver: radeon

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1516768

Title:
  Multimonitor fullscreen resolution is too large

Status in xorg package in Ubuntu:
  New

Bug description:
  When a game (Shadowrun Hong Kong or Dominions4) is started in
  fullscreen mode for the first time with two or more monitors active it
  reads the resolution of a surface equivalent to the monitors summed
  plus the surface needed to form a virtual giant monitor:

  For intance, having a 1024x768 display plus a 1280x960 would show an
  initial resolution bigger than 2400x1600 pixels, actually more in the
  range of 3600x2704 (4:3 ratio).

  This makes that the menu of the games (or eventual programs) cannot be
  used. Eventually this effect also misplaces the monitors in on the
  configuration screen if one manages to change the resolution:

  After having this problem just yesterday with Dominions4 I was able to
  use the cursors to change the resolution to 800x600 observing that the
  configuration screen had placed both monitors almost on top of each
  other so that the mouse pointer was not visible.

  One possible workaround is to set the screens to mirrored so that both
  get the pointer (quite difficult to find the pointer though but you
  can circulate with the TAB key).

  Another workaroud it so -physically- remove one of the monitors, this
  means removing the cable, putting the monitor on standby does not
  work.

  I think that it would be positive to resolve this bug as it is in fact
  causing a lot of extra workload to the gaming companies and their
  support staff.

  Kind regards,

  Enric

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg (not installed)
  ProcVersionSignature: Ubuntu 3.19.0-32.37~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-32-generic x86_64
  NonfreeKernelModules: wl
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Nov 16 20:57:24 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   bcmwl, 6.30.223.248+bdcom, 3.19.0-28-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 3.19.0-30-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 3.19.0-31-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 3.19.0-32-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RS880M [Mobility Radeon HD 4225/4250] [1002:9712] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:7011]
  InstallationDate: Installed on 2015-09-15 (62 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Hewlett-Packard HP ProBook 4515s
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-32-generic root=UUID=1ad9320e-e89a-4404-b742-6a589478948b ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/29/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CPP Ver. F.02
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 7011
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 28.17
  dmi.chassis.asset.tag: CNU95050Z9
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CPPVer.F.02:bd10/29/2009:svnHewlett-Packard:pnHPProBook4515s:pvrF.02:rvnHewlett-Packard:rn7011:rvrKBCVersion28.17:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 4515s
  dmi.product.version: F.02
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Mon Nov 16 18:56:24 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
  xserver.video_driver: radeon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1516768/+subscriptions
Follow ups

[Bug 1516768] Re: Multimonitor fullscreen resolution is too large
From: Launchpad Bug Tracker, 2016-01-21
[Bug 1516768] Re: Multimonitor fullscreen resolution is too large
From: Christopher M. Penalver, 2015-11-21