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[Bug 1516852] [NEW] wireless connection drops despite full signal

 

Public bug reported:

This has been an issue since 14.04, but it is much more frequent now.

I have an issue where, despite seeing a full signal, I have no
connection. when I try:

ping -c 5 google.com

I get

ping: unknown host google.com

and nothing that requires an internet connection works either.

But this works:

ping -c 5 127.0.1.1
PING 127.0.1.1 (127.0.1.1) 56(84) bytes of data.
64 bytes from 127.0.1.1: icmp_seq=1 ttl=64 time=0.031 ms
64 bytes from 127.0.1.1: icmp_seq=2 ttl=64 time=0.042 ms
64 bytes from 127.0.1.1: icmp_seq=3 ttl=64 time=0.026 ms
64 bytes from 127.0.1.1: icmp_seq=4 ttl=64 time=0.036 ms
64 bytes from 127.0.1.1: icmp_seq=5 ttl=64 time=0.034 ms

--- 127.0.1.1 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 3997ms
rtt min/avg/max/mdev = 0.026/0.033/0.042/0.009 ms

Once I toggle the hardware off/on, it works again without issue.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: network-manager 1.0.4-0ubuntu5.1
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
Uname: Linux 4.2.0-18-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CurrentDesktop: GNOME
Date: Mon Nov 16 17:59:03 2015
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2014-04-30 (565 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IpRoute:
 default via 192.168.0.1 dev wlan0  proto static  metric 600 
 169.254.0.0/16 dev wlan0  scope link  metric 1000 
 192.168.0.0/24 dev wlan0  proto kernel  scope link  src 192.168.0.3  metric 600
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: network-manager
UpgradeStatus: Upgraded to wily on 2015-11-01 (15 days ago)
nmcli-dev:
 DEVICE  TYPE      STATE        DBUS-PATH                                  CONNECTION            CON-UUID                              CON-PATH                                           
 wlan0   wifi      connected    /org/freedesktop/NetworkManager/Devices/2  Live_LAN_and_Prosper  fadcb300-5d91-4099-8322-1855a9c1f95c  /org/freedesktop/NetworkManager/ActiveConnection/1 
 eth0    ethernet  unavailable  /org/freedesktop/NetworkManager/Devices/0  --                    --                                    --                                                 
 lo      loopback  unmanaged    /org/freedesktop/NetworkManager/Devices/1  --                    --                                    --
nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code 2: Error: Object 'nm' is unknown, try 'nmcli help'.

** Affects: network-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

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https://bugs.launchpad.net/bugs/1516852

Title:
  wireless connection drops despite full signal

Status in network-manager package in Ubuntu:
  New

Bug description:
  This has been an issue since 14.04, but it is much more frequent now.

  I have an issue where, despite seeing a full signal, I have no
  connection. when I try:

  ping -c 5 google.com

  I get

  ping: unknown host google.com

  and nothing that requires an internet connection works either.

  But this works:

  ping -c 5 127.0.1.1
  PING 127.0.1.1 (127.0.1.1) 56(84) bytes of data.
  64 bytes from 127.0.1.1: icmp_seq=1 ttl=64 time=0.031 ms
  64 bytes from 127.0.1.1: icmp_seq=2 ttl=64 time=0.042 ms
  64 bytes from 127.0.1.1: icmp_seq=3 ttl=64 time=0.026 ms
  64 bytes from 127.0.1.1: icmp_seq=4 ttl=64 time=0.036 ms
  64 bytes from 127.0.1.1: icmp_seq=5 ttl=64 time=0.034 ms

  --- 127.0.1.1 ping statistics ---
  5 packets transmitted, 5 received, 0% packet loss, time 3997ms
  rtt min/avg/max/mdev = 0.026/0.033/0.042/0.009 ms

  Once I toggle the hardware off/on, it works again without issue.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: network-manager 1.0.4-0ubuntu5.1
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Mon Nov 16 17:59:03 2015
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2014-04-30 (565 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  IpRoute:
   default via 192.168.0.1 dev wlan0  proto static  metric 600 
   169.254.0.0/16 dev wlan0  scope link  metric 1000 
   192.168.0.0/24 dev wlan0  proto kernel  scope link  src 192.168.0.3  metric 600
  NetworkManager.state:
   [main]
   NetworkingEnabled=true
   WirelessEnabled=true
   WWANEnabled=true
   WimaxEnabled=true
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: network-manager
  UpgradeStatus: Upgraded to wily on 2015-11-01 (15 days ago)
  nmcli-dev:
   DEVICE  TYPE      STATE        DBUS-PATH                                  CONNECTION            CON-UUID                              CON-PATH                                           
   wlan0   wifi      connected    /org/freedesktop/NetworkManager/Devices/2  Live_LAN_and_Prosper  fadcb300-5d91-4099-8322-1855a9c1f95c  /org/freedesktop/NetworkManager/ActiveConnection/1 
   eth0    ethernet  unavailable  /org/freedesktop/NetworkManager/Devices/0  --                    --                                    --                                                 
   lo      loopback  unmanaged    /org/freedesktop/NetworkManager/Devices/1  --                    --                                    --
  nmcli-nm: Error: command ['nmcli', '-f', 'all', 'nm'] failed with exit code 2: Error: Object 'nm' is unknown, try 'nmcli help'.

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