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[Bug 1517052] [NEW] [TravelMate P256-M, Realtek ALC283, Speaker, Internal] No sound at all

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: peter <peakmanor@xxxxxxxxxxx>
Date: Tue, 17 Nov 2015 13:50:46 -0000
Reply-to: Bug 1517052 <1517052@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

No sound from the speakers which work fine "on test". Problem is recent
as ok last month.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-53.72~14.04.1-generic 3.16.7-ckt18
Uname: Linux 3.16.0-53-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.18
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  peter      1793 F.... pulseaudio
 /dev/snd/controlC0:  peter      1793 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Nov 17 13:45:03 2015
InstallationDate: Installed on 2015-04-07 (223 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  peter      1793 F.... pulseaudio
 /dev/snd/controlC0:  peter      1793 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [TravelMate P256-M, Realtek ALC283, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/11/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: BA50_HB
dmi.board.vendor: Acer
dmi.board.version: V1.09
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd07/11/2014:svnAcer:pnTravelMateP256-M:pvrV1.09:rvnAcer:rnBA50_HB:rvrV1.09:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: TravelMate P256-M
dmi.product.version: V1.09
dmi.sys.vendor: Acer

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1517052

Title:
  [TravelMate P256-M, Realtek ALC283, Speaker, Internal] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  No sound from the speakers which work fine "on test". Problem is
  recent as ok last month.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-53.72~14.04.1-generic 3.16.7-ckt18
  Uname: Linux 3.16.0-53-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  peter      1793 F.... pulseaudio
   /dev/snd/controlC0:  peter      1793 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Nov 17 13:45:03 2015
  InstallationDate: Installed on 2015-04-07 (223 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  peter      1793 F.... pulseaudio
   /dev/snd/controlC0:  peter      1793 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [TravelMate P256-M, Realtek ALC283, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/11/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.09
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: BA50_HB
  dmi.board.vendor: Acer
  dmi.board.version: V1.09
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd07/11/2014:svnAcer:pnTravelMateP256-M:pvrV1.09:rvnAcer:rnBA50_HB:rvrV1.09:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: TravelMate P256-M
  dmi.product.version: V1.09
  dmi.sys.vendor: Acer

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