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Message #120373
[Bug 1509118] Re: U1 account stops working and prevents using the store
** Tags added: hotfix
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https://bugs.launchpad.net/bugs/1509118
Title:
U1 account stops working and prevents using the store
Status in Canonical System Image:
Confirmed
Status in pay-service package in Ubuntu:
New
Status in pay-ui package in Ubuntu:
New
Status in ubuntu-push package in Ubuntu:
New
Status in ubuntuone-credentials package in Ubuntu:
New
Status in unity-scope-click package in Ubuntu:
New
Bug description:
In a phone with a U1 account configured and working, some users
reported that about a week ago (i.e. before OTA-7) they started having
problems to upgrade software or install new apps.
When they want to upgrade/install, they are asked for their U1
information as in no account was set up in the phone. If they add the
account through Accounts in Settings, the phone apparently stores the
information but when the user wants to use the store it disappears
again.
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