touch-packages team mailing list archive

[Pat McGowan <pat.mcgowan@xxxxxxxxxxxxx>]

Seeing a similar symptom trying to install a large app (file manager)
from the store, the download starts fast, slows down then times out. At
the same time the browser is responsive, pings, etc.

This was on a reasonably fast 3G connection. Switching to a slightly
faster wifi connection (only 4G)  after a reboot restarted the download
where it left off but then pulled 144% of the fie and declared failure
due to a timeout, but it clearly did not timeout.

 A subsequent retry finally installed the app.

** No longer affects: ubuntu-system-image

** No longer affects: system-image (Ubuntu)

** Changed in: canonical-devices-system-image
       Status: Incomplete => Confirmed

** Changed in: canonical-devices-system-image
   Importance: Undecided => High

** Changed in: canonical-devices-system-image
     Assignee: Pat McGowan (pat-mcgowan) => Bill Filler (bfiller)

** Changed in: canonical-devices-system-image
    Milestone: None => backlog

** Description changed:

  Ubuntu Touch 15.04 (r23) [mako]
  
  Issue: Phone appears to fail to receive OTA updates. Previously, I jumped from (r15) to (r23) due to missing OTA updates. Currently, I see (r24) appears to be released on 2015 Oct 16.
  Expected behavior: System Settings > System > Updates (or System Settings > About this phone > Check for updates) reveals new image that I can release and download.
  Actual behavior: Checking for updates... > Software is up to date
  
- *Apologies for posting bug here, I cannot find correct location to file
- a bug against release/image/OTA/etc.
+ See the comment regarding similar issues for large app installs.
+ It seems if anything interrupts the transfer or if the connection is somewhat slow the download performance degenerates then times out.

** Changed in: ubuntu-download-manager (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to system-image in Ubuntu.
https://bugs.launchpad.net/bugs/1508081

Title:
  Fails to receive OTA updates

Status in Canonical System Image:
  Confirmed
Status in ubuntu-download-manager package in Ubuntu:
  Confirmed

Bug description:
  Ubuntu Touch 15.04 (r23) [mako]

  Issue: Phone appears to fail to receive OTA updates. Previously, I jumped from (r15) to (r23) due to missing OTA updates. Currently, I see (r24) appears to be released on 2015 Oct 16.
  Expected behavior: System Settings > System > Updates (or System Settings > About this phone > Check for updates) reveals new image that I can release and download.
  Actual behavior: Checking for updates... > Software is up to date

  See the comment regarding similar issues for large app installs.
  It seems if anything interrupts the transfer or if the connection is somewhat slow the download performance degenerates then times out.

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