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[Bug 1522150] Re: Cut off messages

 

@Krystoff

So to summarize:

1. If SwiftKey is used on an Android device to send a message containing
diacritics, the message is displayed on Ubuntu minus the diacritics.

2. If a SwiftKey emoticon is included in the sent message, the received
message is truncated ( and still lacks the diacritics ).

So far, the traces to date have shown that the IncomingMessage DBus
signals from ofono show the same text as displayed by the messaging app.

The next check is to get traces of the raw contents of the incoming SMS
messages.  To do this:

 - as root, edit the file /etc/init/ofono.override on the phone
 - add the line "env OFONO_RIL_TRACE=y" to the file, just below the line "env OFONO_RIL_NUM_SIM_SLOTS=1"
 - reboot the phone
 - re-try sending the various messages to the phone
 - when finished, please attach the file /var/log/syslog to this bug

Also, if it's possible to send the same message with diacritics and no
emoticon via the Hangouts app, please give this a try.  If this works,
then the blame probably lies with the encoding specified by SwiftKey.

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https://bugs.launchpad.net/bugs/1522150

Title:
  Cut off messages

Status in Canonical System Image:
  New
Status in messaging-app package in Ubuntu:
  New

Bug description:
  Hello,

  My girlfriend send me some SMS with text: 'Umiem. Skoro się pytam to chcę (emoticon) bo miałeś wczoraj rację, że dawno nie wychodziliśmy', but I've received 'nie wychodzilismy'.
  We tested that exact text few times - all the time I'm receiving 'nie wychodzilismy'. Could anyone test that text? Please look at 'ś' that disappeared in my phone.
  We test that without emoticon and - magic, I've received all text, but without polish special signs (like ł ś ę, etc.). Inserted other emoticon - received 'ie wychodzilismy'.
  I must also admin that I'm getting 's', 'e', etc. instead of 'ś', 'ę', etc.

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