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[Bug 1525614] [NEW] [HDA-Intel - HDA Intel, playback] Very Low volume and distortion

 

Public bug reported:

I can't hear the sound because is volume is too low.

I put the volume over 100%, so I can hear a low sound.

I tried to update the realtek codec, but still same problem.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-71.114-lowlatency 3.13.11-ckt29
Uname: Linux 3.13.0-71-lowlatency x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  rafilsk    1790 F.... pulseaudio
 /dev/snd/pcmC0D0c:   rafilsk    1790 F...m pulseaudio
CurrentDesktop: Unity
Date: Sun Dec 13 05:01:07 2015
InstallationDate: Installed on 2015-11-11 (31 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: HDA-Intel - HDA NVidia
Symptom_Type: High background noise, or volume is too low
Title: [HDA-Intel - HDA Intel, playback] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/22/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.0
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97 GAMING 3 (MS-7918)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.0:bd04/22/2014:svnMSI:pnMS-7918:pvr1.0:rvnMSI:rnZ97GAMING3(MS-7918):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7918
dmi.product.version: 1.0
dmi.sys.vendor: MSI
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-12-13T04:46:56.245975

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525614

Title:
  [HDA-Intel - HDA Intel, playback]  Very Low volume and distortion

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I can't hear the sound because is volume is too low.

  I put the volume over 100%, so I can hear a low sound.

  I tried to update the realtek codec, but still same problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-71.114-lowlatency 3.13.11-ckt29
  Uname: Linux 3.13.0-71-lowlatency x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rafilsk    1790 F.... pulseaudio
   /dev/snd/pcmC0D0c:   rafilsk    1790 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Sun Dec 13 05:01:07 2015
  InstallationDate: Installed on 2015-11-11 (31 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: HDA-Intel - HDA NVidia
  Symptom_Type: High background noise, or volume is too low
  Title: [HDA-Intel - HDA Intel, playback] Background noise or low volume
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/22/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.0
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z97 GAMING 3 (MS-7918)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.0:bd04/22/2014:svnMSI:pnMS-7918:pvr1.0:rvnMSI:rnZ97GAMING3(MS-7918):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7918
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-12-13T04:46:56.245975

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