← Back to team overview

touch-packages team mailing list archive

[Bug 1518208] Re: Canon LBP7200Cdn installed but won't print

 

Thank you, yes I am aware of the list of compatible Ubuntu printers and this printer is on the compatible list.
However the error remains?

Any tips on what to do?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1518208

Title:
  Canon LBP7200Cdn installed but won't print

Status in cups package in Ubuntu:
  Invalid

Bug description:
  ubuntu@ubuntu:~$ ping 192.168.1.180
  PING 192.168.1.180 (192.168.1.180) 56(84) bytes of data.
  64 bytes from 192.168.1.180: icmp_seq=1 ttl=255 time=0.498 ms
  64 bytes from 192.168.1.180: icmp_seq=2 ttl=255 time=0.396 ms
  64 bytes from 192.168.1.180: icmp_seq=3 ttl=255 time=0.352 ms
  64 bytes from 192.168.1.180: icmp_seq=4 ttl=255 time=0.495 ms
  ^C
  --- 192.168.1.180 ping statistics ---
  4 packets transmitted, 4 received, 0% packet loss, time 3000ms
  rtt min/avg/max/mdev = 0.352/0.435/0.498/0.064 ms
  ubuntu@ubuntu:~$ nmap 192.168.1.180

  Starting Nmap 6.40 ( http://nmap.org ) at 2015-11-20 18:06 AEST
  Nmap scan report for 192.168.1.180
  Host is up (0.0032s latency).
  Not shown: 997 closed ports
  PORT     STATE SERVICE
  80/tcp   open  http
  427/tcp  open  svrloc
  9100/tcp open  jetdirect

  Nmap done: 1 IP address (1 host up) scanned in 0.24 seconds
  ubuntu@ubuntu:~$ /usr/lib/cups/backend/snmp 
  network socket://192.168.1.180 "Canon LBP7200C" "Canon LBP7200C 1.02" "MFG:Canon;MDL:LBP7200C;CMD:CAPT;VER:3.0;CLS:PRINTER;DES:Canon LBP7200C" ""
  ubuntu@ubuntu:~$ sudo /usr/lib/cups/backenddnsd
  [sudo] password for ubuntu: 
  sudo: /usr/lib/cups/backenddnsd: command not found
  ubuntu@ubuntu:~$ sudo /usr/lib/cups/backend/dnssd
  DEBUG: sent=0, count=0
  DEBUG: sent=0, count=0
  ubuntu@ubuntu:~$ /usr/lib/cups/backend/snmp 192.168.1.180
  network socket://192.168.1.180 "Canon LBP7200C" "Canon LBP7200C 1.02" "MFG:Canon;MDL:LBP7200C;CMD:CAPT;VER:3.0;CLS:PRINTER;DES:Canon LBP7200C" ""
  ubuntu@ubuntu:~$ lpinfo -v
  network ipp14
  direct ccp
  network lpd
  network socket
  network http
  network ipps
  network ipp
  network https
  direct hp
  network smb
  direct hpfax
  network socket://192.168.1.180
  ubuntu@ubuntu:~$ avahi-browse -a -v -t -r
  Server version: avahi 0.6.31; Host name: ubuntu.local
  E Ifce Prot Name                                          Type                 Domain
  +   eth0 IPv6 ubuntu [08:00:27:25:b9:12]                    Workstation          local
  +   eth0 IPv4 ubuntu [08:00:27:25:b9:12]                    Workstation          local
  =   eth0 IPv6 ubuntu [08:00:27:25:b9:12]                    Workstation          local
     hostname = [ubuntu.local]
     address = [fe80::a00:27ff:fe25:b912]
     port = [9]
     txt = []
  =   eth0 IPv4 ubuntu [08:00:27:25:b9:12]                    Workstation          local
     hostname = [ubuntu.local]
     address = [192.168.1.185]
     port = [9]
     txt = []
  : Cache exhausted
  +   eth0 IPv6 linuxmint [50:e5:49:e3:00:76]                 Workstation          local
  +   eth0 IPv4 linuxmint [50:e5:49:e3:00:76]                 Workstation          local
  =   eth0 IPv6 linuxmint [50:e5:49:e3:00:76]                 Workstation          local
     hostname = [linuxmint.local]
     address = [fe80::52e5:49ff:fee3:76]
     port = [9]
     txt = []
  =   eth0 IPv4 linuxmint [50:e5:49:e3:00:76]                 Workstation          local
     hostname = [linuxmint.local]
     address = [192.168.1.110]
     port = [9]
     txt = []
  +   eth0 IPv4 ipcamera(id:00EA216238CE)                     Web Site             local
  =   eth0 IPv4 ipcamera(id:00EA216238CE)                     Web Site             local
     hostname = [ipcamera_00EA216238CE.local]
     address = [192.168.1.210]
     port = [88]
     txt = []
  +   eth0 IPv6 linuxmint's remote desktop on linuxmint       VNC Remote Access    local
  +   eth0 IPv6 linuxmint's remote desktop on linuxmint       Web Site             local
  +   eth0 IPv6 linuxmint                                     Remote Disk Management local
  +   eth0 IPv4 linuxmint's remote desktop on linuxmint       VNC Remote Access    local
  +   eth0 IPv4 linuxmint's remote desktop on linuxmint       Web Site             local
  +   eth0 IPv4 linuxmint                                     Remote Disk Management local
  =   eth0 IPv6 linuxmint's remote desktop on linuxmint       VNC Remote Access    local
     hostname = [linuxmint.local]
     address = [fe80::52e5:49ff:fee3:76]
     port = [5900]
     txt = []
  =   eth0 IPv6 linuxmint's remote desktop on linuxmint       Web Site             local
     hostname = [linuxmint.local]
     address = [fe80::52e5:49ff:fee3:76]
     port = [5800]
     txt = []
  =   eth0 IPv6 linuxmint                                     Remote Disk Management local
     hostname = [linuxmint.local]
     address = [fe80::52e5:49ff:fee3:76]
     port = [22]
     txt = []
  =   eth0 IPv4 linuxmint's remote desktop on linuxmint       VNC Remote Access    local
     hostname = [linuxmint.local]
     address = [192.168.1.110]
     port = [5900]
     txt = []
  =   eth0 IPv4 linuxmint's remote desktop on linuxmint       Web Site             local
     hostname = [linuxmint.local]
     address = [192.168.1.110]
     port = [5800]
     txt = []
  =   eth0 IPv4 linuxmint                                     Remote Disk Management local
     hostname = [linuxmint.local]
     address = [192.168.1.110]
     port = [22]
     txt = []
  +   eth0 IPv6 Mac mini                                      VNC Remote Access    local
  +   eth0 IPv4 Mac mini                                      VNC Remote Access    local
  =   eth0 IPv6 Mac mini                                      VNC Remote Access    local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [5900]
     txt = []
  =   eth0 IPv4 Mac mini                                      VNC Remote Access    local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [5900]
     txt = []
  +   eth0 IPv6 Mac mini                                      SSH Remote Terminal  local
  +   eth0 IPv6 Mac mini                                      SFTP File Transfer   local
  +   eth0 IPv6 Mac mini                                      Apple Net Assistant  local
  +   eth0 IPv4 Mac mini                                      SSH Remote Terminal  local
  +   eth0 IPv4 Mac mini                                      SFTP File Transfer   local
  +   eth0 IPv4 Mac mini                                      Apple Net Assistant  local
  =   eth0 IPv6 Mac mini                                      SSH Remote Terminal  local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [22]
     txt = []
  =   eth0 IPv6 Mac mini                                      SFTP File Transfer   local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [22]
     txt = []
  =   eth0 IPv6 Mac mini                                      Apple Net Assistant  local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [3283]
     txt = []
  =   eth0 IPv4 Mac mini                                      SSH Remote Terminal  local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [22]
     txt = []
  =   eth0 IPv4 Mac mini                                      SFTP File Transfer   local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [22]
     txt = []
  =   eth0 IPv4 Mac mini                                      Apple Net Assistant  local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [3283]
     txt = []
  : All for now
  ubuntu@ubuntu:~$ avahi-browse -a -v -c -r
  Server version: avahi 0.6.31; Host name: ubuntu.local
  E Ifce Prot Name                                          Type                 Domain
  +   eth0 IPv6 Mac mini                                      Apple Net Assistant  local
  +   eth0 IPv4 Mac mini                                      Apple Net Assistant  local
  +   eth0 IPv6 Mac mini                                      SFTP File Transfer   local
  +   eth0 IPv4 Mac mini                                      SFTP File Transfer   local
  +   eth0 IPv6 Mac mini                                      SSH Remote Terminal  local
  +   eth0 IPv4 Mac mini                                      SSH Remote Terminal  local
  +   eth0 IPv6 linuxmint                                     Remote Disk Management local
  +   eth0 IPv4 linuxmint                                     Remote Disk Management local
  +   eth0 IPv6 linuxmint's remote desktop on linuxmint       Web Site             local
  +   eth0 IPv4 linuxmint's remote desktop on linuxmint       Web Site             local
  +   eth0 IPv4 ipcamera(id:00EA216238CE)                     Web Site             local
  +   eth0 IPv6 Mac mini                                      VNC Remote Access    local
  +   eth0 IPv6 linuxmint's remote desktop on linuxmint       VNC Remote Access    local
  +   eth0 IPv4 Mac mini                                      VNC Remote Access    local
  +   eth0 IPv4 linuxmint's remote desktop on linuxmint       VNC Remote Access    local
  +   eth0 IPv6 linuxmint [50:e5:49:e3:00:76]                 Workstation          local
  +   eth0 IPv6 ubuntu [08:00:27:25:b9:12]                    Workstation          local
  +   eth0 IPv4 linuxmint [50:e5:49:e3:00:76]                 Workstation          local
  +   eth0 IPv4 ubuntu [08:00:27:25:b9:12]                    Workstation          local
  =   eth0 IPv6 Mac mini                                      Apple Net Assistant  local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [3283]
     txt = []
  =   eth0 IPv4 Mac mini                                      Apple Net Assistant  local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [3283]
     txt = []
  =   eth0 IPv6 Mac mini                                      SFTP File Transfer   local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [22]
     txt = []
  =   eth0 IPv4 Mac mini                                      SFTP File Transfer   local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [22]
     txt = []
  =   eth0 IPv6 Mac mini                                      SSH Remote Terminal  local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [22]
     txt = []
  =   eth0 IPv4 Mac mini                                      SSH Remote Terminal  local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [22]
     txt = []
  =   eth0 IPv6 linuxmint                                     Remote Disk Management local
     hostname = [linuxmint.local]
     address = [fe80::52e5:49ff:fee3:76]
     port = [22]
     txt = []
  =   eth0 IPv4 linuxmint                                     Remote Disk Management local
     hostname = [linuxmint.local]
     address = [192.168.1.110]
     port = [22]
     txt = []
  =   eth0 IPv6 linuxmint's remote desktop on linuxmint       Web Site             local
     hostname = [linuxmint.local]
     address = [fe80::52e5:49ff:fee3:76]
     port = [5800]
     txt = []
  =   eth0 IPv4 linuxmint's remote desktop on linuxmint       Web Site             local
     hostname = [linuxmint.local]
     address = [192.168.1.110]
     port = [5800]
     txt = []
  =   eth0 IPv4 ipcamera(id:00EA216238CE)                     Web Site             local
     hostname = [ipcamera_00EA216238CE.local]
     address = [192.168.1.210]
     port = [88]
     txt = []
  =   eth0 IPv6 Mac mini                                      VNC Remote Access    local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [5900]
     txt = []
  =   eth0 IPv6 linuxmint's remote desktop on linuxmint       VNC Remote Access    local
     hostname = [linuxmint.local]
     address = [fe80::52e5:49ff:fee3:76]
     port = [5900]
     txt = []
  =   eth0 IPv4 Mac mini                                      VNC Remote Access    local
     hostname = [Mac-mini.local]
     address = [192.168.1.40]
     port = [5900]
     txt = []
  =   eth0 IPv4 linuxmint's remote desktop on linuxmint       VNC Remote Access    local
     hostname = [linuxmint.local]
     address = [192.168.1.110]
     port = [5900]
     txt = []
  =   eth0 IPv6 linuxmint [50:e5:49:e3:00:76]                 Workstation          local
     hostname = [linuxmint.local]
     address = [fe80::52e5:49ff:fee3:76]
     port = [9]
     txt = []
  =   eth0 IPv6 ubuntu [08:00:27:25:b9:12]                    Workstation          local
     hostname = [ubuntu.local]
     address = [fe80::a00:27ff:fe25:b912]
     port = [9]
     txt = []
  =   eth0 IPv4 linuxmint [50:e5:49:e3:00:76]                 Workstation          local
     hostname = [linuxmint.local]
     address = [192.168.1.110]
     port = [9]
     txt = []
  =   eth0 IPv4 ubuntu [08:00:27:25:b9:12]                    Workstation          local
     hostname = [ubuntu.local]
     address = [192.168.1.185]
     port = [9]
     txt = []
  : Cache exhausted
  ubuntu@ubuntu:~$ ifconfig
  eth0      Link encap:Ethernet  HWaddr 08:00:27:25:b9:12  
            inet addr:192.168.1.185  Bcast:192.168.1.255  Mask:255.255.255.0
            inet6 addr: fe80::a00:27ff:fe25:b912/64 Scope:Link
            UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
            RX packets:8933 errors:0 dropped:0 overruns:0 frame:0
            TX packets:3917 errors:0 dropped:0 overruns:0 carrier:0
            collisions:0 txqueuelen:1000 
            RX bytes:7217688 (7.2 MB)  TX bytes:548870 (548.8 KB)

  lo        Link encap:Local Loopback  
            inet addr:127.0.0.1  Mask:255.0.0.0
            inet6 addr: ::1/128 Scope:Host
            UP LOOPBACK RUNNING  MTU:65536  Metric:1
            RX packets:774 errors:0 dropped:0 overruns:0 frame:0
            TX packets:774 errors:0 dropped:0 overruns:0 carrier:0
            collisions:0 txqueuelen:0 
            RX bytes:81916 (81.9 KB)  TX bytes:81916 (81.9 KB)

  ubuntu@ubuntu:~$ route
  Kernel IP routing table
  Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
  default         pfSense.localdo 0.0.0.0         UG    0      0        0 eth0
  192.168.1.0     *               255.255.255.0   U     1      0        0 eth0

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: compiz-core 1:0.9.11.3+14.04.20150313-0ubuntu1
  ProcVersionSignature: User Name 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  .tmp.unity.support.test.1:
   
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Nov 20 16:18:59 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExecutablePath: /usr/bin/compiz
  GraphicsCard: InnoTek Systemberatung GmbH VirtualBox Graphics Adapter [80ee:beef] (prog-if 00 [VGA controller])
  InstallationDate: Installed on 2015-11-19 (1 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=3d000767-97cd-4a5c-b64e-e895c7edff8c ro quiet splash vt.handoff=7
  Renderer: Software
  SourcePackage: compiz
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Fri Nov 20 13:03:13 2015
  xserver.configfile: default
  xserver.errors:
   AIGLX error: vboxvideo does not export required DRI extension
   AIGLX: reverting to software rendering
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.17.1-0ubuntu3~trusty1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1518208/+subscriptions