touch-packages team mailing list archive

[Roascio Paolo <1512132@xxxxxxxxxxxxxxxxxx>]

Ok, finally the bug returned back.

Via ssh i made a full dump of the .cache/upstart directory, so - this
time - i have a full log availability :) and some other info:

@Bill
>When the phone is in this state, do any other sounds play correctly? For 
>example, can you play music from the music-app or try to change
>ringtones and preview them from system-settings?

I tried both, listen music and change ringtones in system.settings: no
sounds.

@Tiago
>Could you run the following command and paste the output for us?

>zgrep "Failed to get current playback position" $HOME/.cache/upstart/*

That command still reports no results, so, i believe this is not a
duplicate of that in comment #3 (at least is slightly different).

The error, this time, blown out when i'm trying to figure out reasons i
can't play some kind of videos as reported in bug 1512090, so, surely
something has crashed somewhere and this prevents sessions to be
restored.

There is a thing i don't full understand: in comment #4 Bill mentions a
workaround, then, is this workaround included in OTA-8.5? If so, then it
doesn't solve this bug.

Now i'm going to attach some logs. feel free to ask the full upstart
dump if useful to solve this bug.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to telephony-service in
Ubuntu.
https://bugs.launchpad.net/bugs/1512132

Title:
  sometimes no ring for incoming calls.

Status in Canonical System Image:
  Incomplete
Status in telephony-service package in Ubuntu:
  In Progress

Bug description:
  This is similar, but not equal to this:

  https://bugs.launchpad.net/canonical-devices-system-image/+bug/1471338

  After ota-7, my aquaris E4.5 sometimes doesn't ring on incoming calls.
  It vibrates, the led blinks, but no sound at all. The phone isn't
  muted and toggle the related function doesn't affect the problem - the
  phone remains muted and only a reboot let the ringer work again for a
  while. after that the problem returns.

  when the problem presents, telephone-service-indicator.log reports:

  void CallManager::onCallEnded()
  void CallManager::onCallEnded()
  TelephonyService/MessagingMenu: Calling back "+xxxxxxxxxxxx"
  Loading module: 'libubuntu_application_api_touch_mirclient.so.3.0.0'
  void CallManager::onCallEnded()
  void CallManager::onCallEnded()
  void CallManager::onCallEnded()

  ** (process:2264): WARNING **: a source with id 'telephony-service-indicator' doesn't exist
  void CallManager::onCallEnded()
  void CallManager::onCallEnded()

  system-image-cli -i

  current build number: 28
  device name: krillin
  channel: ubuntu-touch/stable/bq-aquaris.en
  last update: 2015-12-17 18:07:06
  version version: 28
  version ubuntu: 20151210
  version tag: OTA-8.5
  version device: 20150821-736d127
  version custom: 20151111--36-46-vivid

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