touch-packages team mailing list archive

[forteller <1531316@xxxxxxxxxxxxxxxxxx>]

apport information

** Tags added: apport-collected ubuntu wily

** Description changed:

  I tried reporting this to Totem[1], but they assured me this is an issue
  with X.
  
  I've tried playing both mkv and avi files in Totem in a almost totally
  newly installed Ubuntu Gnome 15.10 64 bit, updated to Gnome 3.18 with
  the Gnome Staging PPA.
  
  Every time I play the files in full screen mode the screen turns black
  and I'm logged out of my session. When I log back in I see that all
  programs are closed.
  
  This happens at different times after going to full screen mode. Some
  times after a second, other times after a few minutes.
  
  It only happens in full screen, I can play the video for as long as I
  want if I don't go full screen. It also only happens in Totem, I don't
  experience it in full screen in VLC.
  
  I don't know how to find the log files from the crash, but please let me
  know how to do that if it can help.
  
  This is quite critical for the adaptation of (Ubuntu) Gnome. Non
  technical people will soon give up Linux if their first meeting with it
  is that they can't play videos in full screen mode (they won't think of
  the possibility of installing some other video player). So I hope you
  will look into this closely even though it's a bit vague. If there's
  anything I can do to help, please let me know!
  
  Thanks!
  
  [1] https://bugzilla.gnome.org/show_bug.cgi?id=760078
+ --- 
+ ApportVersion: 2.19.1-0ubuntu5
+ Architecture: amd64
+ BootLog:
+  
+ CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: None
+ CurrentDesktop: GNOME
+ DistUpgraded: Fresh install
+ DistroCodename: wily
+ DistroRelease: Ubuntu 15.10
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes, if not too technical
+ GraphicsCard:
+  Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
+    Subsystem: CLEVO/KAPOK Computer Device [1558:8400]
+ InstallationDate: Installed on 2015-12-30 (11 days ago)
+ InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
+ MachineType: Notebook W840SU Series
+ Package: xorg 1:7.7+7ubuntu4
+ PackageArchitecture: amd64
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=2fd9c7df-0ddb-4012-9e68-3e59fb97e159 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
+ Tags:  wily ubuntu
+ UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
+ Uname: Linux 4.2.0-23-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 11/21/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 4.6.5
+ dmi.board.asset.tag: Tag 12345
+ dmi.board.name: W840SU Series
+ dmi.board.vendor: Notebook
+ dmi.board.version: Not Applicable
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Notebook
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/21/2013:svnNotebook:pnW840SUSeries:pvrNotApplicable:rvnNotebook:rnW840SUSeries:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
+ dmi.product.name: W840SU Series
+ dmi.product.version: Not Applicable
+ dmi.sys.vendor: Notebook
+ version.compiz: compiz N/A
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.64-1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
+ version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
+ xserver.bootTime: Thu Jan  7 21:57:38 2016
+ xserver.configfile: default
+ xserver.errors:
+  
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+  product id                                4413 
+  vendor                                     AUO
+ xserver.version: 2:1.17.2-1ubuntu9.1

** Attachment added: "CurrentDmesg.txt"
   https://bugs.launchpad.net/bugs/1531316/+attachment/4547166/+files/CurrentDmesg.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1531316

Title:
  Totem in full screen crashes Xorg

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I tried reporting this to Totem[1], but they assured me this is an
  issue with X.

  I've tried playing both mkv and avi files in Totem in a almost totally
  newly installed Ubuntu Gnome 15.10 64 bit, updated to Gnome 3.18 with
  the Gnome Staging PPA.

  Every time I play the files in full screen mode the screen turns black
  and I'm logged out of my session. When I log back in I see that all
  programs are closed.

  This happens at different times after going to full screen mode. Some
  times after a second, other times after a few minutes.

  It only happens in full screen, I can play the video for as long as I
  want if I don't go full screen. It also only happens in Totem, I don't
  experience it in full screen in VLC.

  I don't know how to find the log files from the crash, but please let
  me know how to do that if it can help.

  This is quite critical for the adaptation of (Ubuntu) Gnome. Non
  technical people will soon give up Linux if their first meeting with
  it is that they can't play videos in full screen mode (they won't
  think of the possibility of installing some other video player). So I
  hope you will look into this closely even though it's a bit vague. If
  there's anything I can do to help, please let me know!

  Thanks!

  [1] https://bugzilla.gnome.org/show_bug.cgi?id=760078
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  BootLog:
   
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroRelease: Ubuntu 15.10
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: CLEVO/KAPOK Computer Device [1558:8400]
  InstallationDate: Installed on 2015-12-30 (11 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Notebook W840SU Series
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=2fd9c7df-0ddb-4012-9e68-3e59fb97e159 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Tags:  wily ubuntu
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/21/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W840SU Series
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/21/2013:svnNotebook:pnW840SUSeries:pvrNotApplicable:rvnNotebook:rnW840SUSeries:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W840SU Series
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Thu Jan  7 21:57:38 2016
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4413 
   vendor                                     AUO
  xserver.version: 2:1.17.2-1ubuntu9.1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1531316/+subscriptions