touch-packages team mailing list archive

[David <1532500@xxxxxxxxxxxxxxxxxx>]

Hi Christopher,

Thanks for your prompt reply.
I downloaded xenial-dexktop-amd64.iso dated 07-Jan-2016 08:56 and booted from USB.

It took me directly to the desktop, so I didn't test on the login screen.
On the desktop, external mouse and touchscreen work as expected.  The trackpad is unresponsive.

In unity-control-center->all settings->Mouse & Trackpad I tried toggling
the touchpad off and on.  No effect.

The Samsung ativ book 9 pro has a trackpad-on/off function key (Fn-F5).
Also no effect.

Let me know how else I can help.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1532500

Title:
  Trackpad doesn't work after login

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  On a Samsung Ativ Book 9 Pro laptop, Ubuntu 15.10

  Prior to login, the trackpad moves the cursor.
  After login, the trackpad does not move the cursor.  The touchscreen works as expected for clicking and region-selecting.

  I expected the trackpad and the touchscreen to work simultaneously.

  An external USB mouse works normally before and after login.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sat Jan  9 18:41:06 2016
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Device [8086:191b] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Samsung Electronics Co Ltd Device [144d:c12b]
     Subsystem: Samsung Electronics Co Ltd Device [144d:c12b]
  InstallationDate: Installed on 2015-12-22 (18 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 940Z5L
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=24c27814-5135-4a80-9ce1-b932e2513949 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/20/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P04AFC.084.151020.SH
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: NP940Z5L-X01US
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: SGL8554A1H-C01-G001-S0001+10.0.10240
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP04AFC.084.151020.SH:bd10/20/2015:svnSAMSUNGELECTRONICSCO.,LTD.:pn940Z5L:pvrP04AFC:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP940Z5L-X01US:rvrSGL8554A1H-C01-G001-S0001+10.0.10240:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
  dmi.product.name: 940Z5L
  dmi.product.version: P04AFC
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Sat Jan  9 18:08:08 2016
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               16714 
   vendor                                     SDC
  xserver.version: 2:1.17.2-1ubuntu9.1

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