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[Bug 1523800] Re: ACER VN7-792G : No HDMI out

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Goacid <1523800@xxxxxxxxxxxxxxxxxx>
Date: Mon, 11 Jan 2016 10:11:53 -0000
Reply-to: Bug 1523800 <1523800@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Kernel : 4.2.0-23-generic
I've installed all .deb from  https://launchpad.net/ubuntu/+source/nvidia-graphics-drivers-352?
No hdmi out too.

** Tags added: apport-collected

** Description changed:

  When I install the nvidia package, no HDMI output.
  In order it works I have to install the packages and the drivers from nvidia website NVIDIA-Linux-x86_64-352.63.run
  Both have to be installed.
  If I unplugged the HDMI screen, I have to reboot in order it is detected again, unplug/replug doesn't activate it.
  If only the driver from nvidia no screen at all.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  352.63  Sat Nov  7 21:25:42 PST 2015
   GCC version:  gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  BootLog:
   Scanning for Btrfs filesystems
   fsck from util-linux 2.26.2
  CurrentDesktop: Unity
  Date: Tue Dec  8 09:22:33 2015
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 4.2.0-19-generic, x86_64: installed
   nvidia, 352.63, 4.2.0-19-generic, x86_64: installed
   nvidia-352-updates, 352.63, 4.2.0-19-generic, x86_64: installed
   virtualbox, 5.0.10, 4.2.0-19-generic, x86_64: installed
  EcryptfsInUse: Yes
  GraphicsCard:
   Intel Corporation Device [8086:191b] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:103b]
     Subsystem: Acer Incorporated [ALI] Device [1025:103b]
  InstallationDate: Installed on 2015-12-05 (2 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Acer Aspire VN7-792G
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=132843ee-5177-42b4-9721-57b2204500aa ro rootflags=subvol=@ quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/25/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.02
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire VN7-792G
  dmi.board.vendor: Acer
  dmi.board.version: V1.02
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.02
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
  dmi.product.name: Aspire VN7-792G
  dmi.product.version: V1.02
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Mon Dec  7 17:22:43 2015
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.2-1ubuntu9.1
+ --- 
+ .proc.driver.nvidia.registry: Binary: ""
+ .proc.driver.nvidia.version:
+  NVRM version: NVIDIA UNIX x86_64 Kernel Module  352.63  Sat Nov  7 21:25:42 PST 2015
+  GCC version:  gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
+ ApportVersion: 2.19.1-0ubuntu5
+ Architecture: amd64
+ BootLog:
+  Scanning for Btrfs filesystems
+  fsck from util-linux 2.26.2
+ CurrentDesktop: Unity
+ DistUpgraded: Fresh install
+ DistroCodename: wily
+ DistroRelease: Ubuntu 15.10
+ DistroVariant: ubuntu
+ EcryptfsInUse: Yes
+ GraphicsCard:
+  Intel Corporation Device [8086:191b] (rev 06) (prog-if 00 [VGA controller])
+    Subsystem: Acer Incorporated [ALI] Device [1025:103b]
+    Subsystem: Acer Incorporated [ALI] Device [1025:103b]
+ InstallationDate: Installed on 2015-12-05 (36 days ago)
+ InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
+ MachineType: Acer Aspire VN7-792G
+ NonfreeKernelModules: nvidia
+ Package: xorg 1:7.7+7ubuntu4
+ PackageArchitecture: amd64
+ ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=132843ee-5177-42b4-9721-57b2204500aa ro rootflags=subvol=@ quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
+ Tags:  wily possible-manual-nvidia-install ubuntu
+ UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
+ Uname: Linux 4.2.0-23-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/25/2015
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V1.02
+ dmi.board.asset.tag: No Asset Tag
+ dmi.board.name: Aspire VN7-792G
+ dmi.board.vendor: Acer
+ dmi.board.version: V1.02
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.02
+ dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
+ dmi.product.name: Aspire VN7-792G
+ dmi.product.version: V1.02
+ dmi.sys.vendor: Acer
+ version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.64-1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
+ version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
+ version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
+ xserver.bootTime: Mon Jan 11 12:05:39 2016
+ xserver.configfile: /etc/X11/xorg.conf
+ xserver.errors:
+  
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.version: 2:1.17.2-1ubuntu9.1

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1523800

Title:
  ACER VN7-792G : No HDMI out

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  When I install the nvidia package, no HDMI output.
  In order it works I have to install the packages and the drivers from nvidia website NVIDIA-Linux-x86_64-352.63.run
  Both have to be installed.
  If I unplugged the HDMI screen, I have to reboot in order it is detected again, unplug/replug doesn't activate it.
  If only the driver from nvidia no screen at all.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  352.63  Sat Nov  7 21:25:42 PST 2015
   GCC version:  gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  BootLog:
   Scanning for Btrfs filesystems
   fsck from util-linux 2.26.2
  CurrentDesktop: Unity
  Date: Tue Dec  8 09:22:33 2015
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 4.2.0-19-generic, x86_64: installed
   nvidia, 352.63, 4.2.0-19-generic, x86_64: installed
   nvidia-352-updates, 352.63, 4.2.0-19-generic, x86_64: installed
   virtualbox, 5.0.10, 4.2.0-19-generic, x86_64: installed
  EcryptfsInUse: Yes
  GraphicsCard:
   Intel Corporation Device [8086:191b] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:103b]
     Subsystem: Acer Incorporated [ALI] Device [1025:103b]
  InstallationDate: Installed on 2015-12-05 (2 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Acer Aspire VN7-792G
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=132843ee-5177-42b4-9721-57b2204500aa ro rootflags=subvol=@ quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/25/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.02
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire VN7-792G
  dmi.board.vendor: Acer
  dmi.board.version: V1.02
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.02
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
  dmi.product.name: Aspire VN7-792G
  dmi.product.version: V1.02
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Mon Dec  7 17:22:43 2015
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.2-1ubuntu9.1
  --- 
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  352.63  Sat Nov  7 21:25:42 PST 2015
   GCC version:  gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  BootLog:
   Scanning for Btrfs filesystems
   fsck from util-linux 2.26.2
  CurrentDesktop: Unity
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroRelease: Ubuntu 15.10
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  GraphicsCard:
   Intel Corporation Device [8086:191b] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:103b]
     Subsystem: Acer Incorporated [ALI] Device [1025:103b]
  InstallationDate: Installed on 2015-12-05 (36 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Acer Aspire VN7-792G
  NonfreeKernelModules: nvidia
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=132843ee-5177-42b4-9721-57b2204500aa ro rootflags=subvol=@ quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Tags:  wily possible-manual-nvidia-install ubuntu
  UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
  Uname: Linux 4.2.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/25/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.02
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire VN7-792G
  dmi.board.vendor: Acer
  dmi.board.version: V1.02
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.02
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
  dmi.product.name: Aspire VN7-792G
  dmi.product.version: V1.02
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Mon Jan 11 12:05:39 2016
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.2-1ubuntu9.1

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References

[Bug 1523800] [NEW] ACER VN7-792G : No HDMI out
From: Goacid, 2015-12-08