← Back to team overview

touch-packages team mailing list archive

[Bug 1347557] Re: contacts disappeared sometimes after reboot

 

The problem here is that sometimes EDS is not getting started or starts
and crashes. Whenever the contacts are blank, ps reveals that evolution-
addressbook-factory is not running. This should get started by dbus
activation, and we've now explicitly started it via the address-book-
service.conf upstart job but yet the problem still happens occasionally.
The conclusion is eds is crashing somehow, so we need to get a crash
file to determine what is happening there.

Steps to reproduce:
- install some packages on your device (via apt-get install or citrain device-upgrade)
- log onto device
- sudo reboot
- after reboot, send a text message to phone
- open messaging app
- notice if your conversations have contacts associated or not, if not means the problem has happend. Or you can open address book app and see if it is blank.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to address-book-service in
Ubuntu.
https://bugs.launchpad.net/bugs/1347557

Title:
  contacts disappeared sometimes after reboot

Status in Address Book Service:
  Confirmed
Status in “address-book-service” package in Ubuntu:
  Confirmed

Bug description:
  I set up two google account and set to sync. The contacts got
  populated fine and I was able to set favourites. Then later on, all
  contacts have disappeared from the phone and I am not longer able to
  sync "Failed to sync. Forbidden/denied".  I think tried to remove the
  account from online accounts, but this does not work. (click on delete
  account, and button darkens but nothing happens).

To manage notifications about this bug go to:
https://bugs.launchpad.net/address-book-service/+bug/1347557/+subscriptions


References