touch-packages team mailing list archive

[Uranicus <1532607@xxxxxxxxxxxxxxxxxx>]

@kevin gunn
To be honest, I can not guarantee what the screen was when I wanted to take the incoming call. Since the phone was in my pocket I might have pushed something, may the screen be on or off. When I had the phone in my hand the screen was black (this is what I meant with "screen locked"). 

Since the screen was off (black) and the phone was ringing, I wanted to
turn on the screen by pushing the power button, what I normally do to
turn on the screen. But nothing happened. The phone was continuously
ringing even though I pushed the power button. The screen was black
during this period of time.

The screen only came back (screen was on again) after approximately one
minute (this is what I meant with "During the next minute the phone was
blocked."). The screen was on again when the ubuntu start screen with
the dots appeared.

I hope this helps,

Uranicus

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Touch seeded packages, which is subscribed to mir in Ubuntu.
https://bugs.launchpad.net/bugs/1532607

Title:
  Phone not usable while a call comes in - followed by "restart"

Status in Canonical System Image:
  Incomplete
Status in Mir:
  New
Status in mir package in Ubuntu:
  New
Status in qtmir package in Ubuntu:
  New

Bug description:
  My system:

  current build number: 225
  device name: krillin
  channel: ubuntu-touch/rc-proposed/bq-aquaris.en
  last update: 2016-01-09 06:52:53
  version version: 225
  version ubuntu: 20160109
  version device: 20151216-378d4f3
  version custom: 20151111--36-46-vivid

  What happened:
  Someone called me and I wanted to take the call on the phone (nothing attached to the phone). The screen was locked and I pressed the power button to unlock the screen. The phone did not react on any pushed buttons. The phone continued ringing but I was not able to do anything with the phone during this time.

  During the next minute the phone was blocked. After this period a
  "restart" followed.

  "Restart":
  The restart was not a real reset. The phone screen was black. Then approx. 1 - 2 minutes after the call was gone, the screen went on again and the ubuntu logo with the dots appeared (same screen when you start the phone but without the "bq"-screen). 

  I did not need to enter the PIN code of the SIM card. The phone was
  again fully operational.

  This happened on January, 10th at approx. 13:30 h. I have attached the
  sys.log for your review and hopefully for tracing back the issue to
  the root cause.

  Matthias

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