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[Bug 1533343] [NEW] No sound from internal speakers after boot with connected headphones

 

Public bug reported:

On Lenovo L450 laptop, when I boot the PC with headphones attached, then
the sound via headphones will work, but there will be no sound from
internal speakers when headphones are detached.

I tested this couple of times and the problem is always reproduced. This
is the procedure A:

1. When the problem is not present, sound is present in laptop's speakers, connect the headphones
2. initiate reboot
3. once booted, initiate playing of some audio and check the sound from headphones - it will work OK
4. disconnect the headphones - there is no sound from internal speakers

Procedure B:
1. turn off the laptop (power off)
2. connect the headphones to the laptop
3. power on the laptop and boot into Ubuntu 15.10
4. once booted, initiate playing of some audio and check the sound from headphones - it will work OK
5. disconnect the headphones - there is no sound from internal speakers

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ygzo       2125 F.... pulseaudio
 /dev/snd/controlC0:  ygzo       2125 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jan 12 20:44:49 2016
InstallationDate: Installed on 2015-10-05 (99 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: Only some of outputs are working
Title: [20DT0003XS, Realtek ALC3232, Speaker, Internal] Playback problem
UpgradeStatus: Upgraded to wily on 2015-11-03 (70 days ago)
dmi.bios.date: 08/19/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: JDET54WW (1.16 )
dmi.board.asset.tag: Not Available
dmi.board.name: Intel powered classmate PC
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrJDET54WW(1.16):bd08/19/2015:svnLENOVO:pn20DT0003XS:pvrThinkPadL450:rvnLENOVO:rnIntelpoweredclassmatePC:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20DT0003XS
dmi.product.version: ThinkPad L450
dmi.sys.vendor: LENOVO

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

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https://bugs.launchpad.net/bugs/1533343

Title:
  No sound from internal speakers after boot with connected headphones

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  On Lenovo L450 laptop, when I boot the PC with headphones attached,
  then the sound via headphones will work, but there will be no sound
  from internal speakers when headphones are detached.

  I tested this couple of times and the problem is always reproduced.
  This is the procedure A:

  1. When the problem is not present, sound is present in laptop's speakers, connect the headphones
  2. initiate reboot
  3. once booted, initiate playing of some audio and check the sound from headphones - it will work OK
  4. disconnect the headphones - there is no sound from internal speakers

  Procedure B:
  1. turn off the laptop (power off)
  2. connect the headphones to the laptop
  3. power on the laptop and boot into Ubuntu 15.10
  4. once booted, initiate playing of some audio and check the sound from headphones - it will work OK
  5. disconnect the headphones - there is no sound from internal speakers

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ygzo       2125 F.... pulseaudio
   /dev/snd/controlC0:  ygzo       2125 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jan 12 20:44:49 2016
  InstallationDate: Installed on 2015-10-05 (99 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_Type: Only some of outputs are working
  Title: [20DT0003XS, Realtek ALC3232, Speaker, Internal] Playback problem
  UpgradeStatus: Upgraded to wily on 2015-11-03 (70 days ago)
  dmi.bios.date: 08/19/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JDET54WW (1.16 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: Intel powered classmate PC
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrJDET54WW(1.16):bd08/19/2015:svnLENOVO:pn20DT0003XS:pvrThinkPadL450:rvnLENOVO:rnIntelpoweredclassmatePC:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20DT0003XS
  dmi.product.version: ThinkPad L450
  dmi.sys.vendor: LENOVO

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