← Back to team overview

touch-packages team mailing list archive

[Bug 1512211] Re: Charging from USB battery, phone stops charging, switches on screen, and discharges

 

The case in the description does not happen with simple adapters, I
assume the user has some sort of intelligent charger that shuts off?
otherwise the phone would not detect being unplugged since it was not.

when the phone decides the battery is full, it stops drawing current. 
Correct

The battery then decides that charging is over and automatically switches off. 
Not sure what this means. The phone will still be active and will not suspend while something is plugged into the usb port. (which I is a different issue, we wish it would suspend and charge faster when its a charger and not a device thats connected)

The phone then decides that it's been unplugged and turns the screen on.
This does not happen on the standard adapters.

** Changed in: canonical-devices-system-image
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity8 in Ubuntu.
https://bugs.launchpad.net/bugs/1512211

Title:
  Charging from USB battery, phone stops charging, switches on screen,
  and discharges

Status in Canonical System Image:
  Incomplete
Status in Ubuntu UX:
  Fix Committed
Status in unity8 package in Ubuntu:
  New

Bug description:
  When I was travelling recently I found that if I plugged into a USB
  battery overnight to charge my phone, when I got up the next morning
  the phone didn't have any more power than when I started.

  Turns out the reason is: when the phone decides the battery is full,
  it stops drawing current.  The battery then decides that charging is
  over and automatically switches off.  The phone then decides that it's
  been unplugged and turns the screen on.  I had set the phone to not
  automatically switch the screen off, so it just left the screen on all
  night.  The next morning it was as if it had never charged.

  So I have the following suggestions:

  1) Just don't turn the screen on when the user unplugs the charger
  2) If the intention is to let the user know that the charger has been unplugged, pop up a message.  Just turning the screen on isn't very useful feedback.
  3) If you are turning the screen on automatically it "doesn't count" wrt the user's "automatically turn off screen after..." setting.  This should always be just a few seconds.
  4) If the user has configured the phone to not automatically switch off the screen, don't automatically turn it on either
  5) Give me a few more options for automatically switching off the screen - 1, 2, 3, 4, 5 and 10 is a lot of resolution at the low end.  Where is 30mins and 1hour?

  P.S. this has nothing to do with webbrowser-app but I still can't
  figure out how to search launchpad for Ubuntu touch packages.

  
  ===============UX comment===================
  I will try to address all the points raised in the bug description.

  1) is invalid, we should turn on the screen when the user unplugs
  the charger and possibly show a message reminding the user to unplug
  the charger from the wall socket (if any).

  I agree with 2), the system should show a system message as well. This is already specified as one of the usecases of the new notifications system UX (which hasn't been implemented yet). 
  https://docs.google.com/document/d/1xDSZ_dnAMAlhgFnnyjJEibaITXjVLp1_pnj_tATNm9I (private link)

  I agree with 3) and this behaviour is already specified in the Screen blanking policy, that means it is on the plan to implement it (if it's not already)
  https://docs.google.com/document/d/1RBoVknCLZ4GQ8E_iVftd3i_KmdxI5d6JrBt7i5EDZO0 (private link)

  4) is taken care of by implementing 3)

  Point 5) is valid but requires a new bug which should also specify the usecases when those longer values would be needed, so that UX designers can better understand the needs and the reasons behind a UX suggestion :)
  Matthew, could you please file that bug? :)

  Point 6) (the one presented in comment #1) is valid but requires a new bug, mentioning the usecases, just like 5). I have to say I am not really into that feature, because the screen backlight of devices like the Meizu MX4 probably consumes more power than a USB port provides (which is usually 500mA). So it needs special care and convincing usecases :)
  Matthew, could you please file that bug, specifying some usecases when this feature would be really handy? :) I can't promise we will implement it, but we can discuss it ;)

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1512211/+subscriptions


References