touch-packages team mailing list archive

[Tony Espy <1536195@xxxxxxxxxxxxxxxxxx>]

@tuxboson

The modem in the BQ Aquaris E4.5 is dual-standby, which means it's not
able to use both SIMs simultaneously.

If you're using one of the SIMs for data, and data is actually being
transferred on the connection, incoming calls will be blocked on the
other SIM.  As you discovered, you can make an outgoing call on the
other SIM, but when you do so, the data connection on the first SIM will
be quiesced ( ie. temporarily suspended ) while the call is active.

These scenarios can easily be tested without hotspot by just running a
ping command from the terminal app.

Regarding hotspot usage, do you have one or more clients connected to
the phone when incoming calls are failing?

Also you mention being unreachable after ending hotspot.  How long did
you wait to determine that you needed to reboot?  There is a slight
delay when data traffic is stopped, until incoming calls are receivable
again, although I can't as yet quantify this delay.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to network-manager in Ubuntu.
https://bugs.launchpad.net/bugs/1536195

Title:
  Can't receive calls and sms while Hotspot is active

Status in indicator-network package in Ubuntu:
  New
Status in network-manager package in Ubuntu:
  Incomplete
Status in ofono package in Ubuntu:
  Incomplete

Bug description:
  Using 2 Sim Cards
  Sim 1 for using telephone calls (Provider: Telering (Austria))
  Sim 2 for using mobile internet (Provider: 3 AT; this Sim is a Data-Only Sim)

  While activating Hotspot (using/sharing the internet using Sim 2) I
  cant receive any calls (number from Sim 1) or SMS. When calling me the
  caller always get a message from tel-provider: "The customer is
  currently not accessible...", it seems like the phone switched of. But
  I can make calls during the phone is in "Hotspot"-mode without
  problems.

  Calls and SMS are related to SIM 1
  Data is related to Sim 2 (is running in 2G/3G mode)

  After ending Hotspot I am not reachable at all. I have to reboot (sometimes twice) to be accessible again.
  ----------------------------------

  Using bq Aquarius E4.5 Ubuntu Edition
  with
  Ubuntu 15.04 OTA-8.5 20151210

  Phone is runing as it was delivered, no developer mode
  ---------------------------------

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