← Back to team overview

touch-packages team mailing list archive

[Bug 1535456] Re: Xorg crashed when attempting to turn on laptop's builtin display

 

Teo, thank you for reporting this and helping make Ubuntu better.
However, your crash report is missing.

Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y dist-upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see https://wiki.ubuntu.com/ErrorTracker .

However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and file the crash report via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

However, this report is being closed since the process outlined above
will deal with this issue more efficiently.

Also, please do not attach your crash report manually to this report and
reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xorg (Ubuntu)
   Importance: Medium => Undecided

** Changed in: xorg (Ubuntu)
       Status: Confirmed => Invalid

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1535456

Title:
  Xorg crashed when attempting to turn on laptop's builtin display

Status in xorg package in Ubuntu:
  Invalid

Bug description:
  Having been hit by bug #1535452 (please see the description), I went
  back to Display settings and I tried to manually turn on the laptop's
  builtin display that I had previously turned off (obviously did this
  while the external monitor was connected). When I clicked on the
  button to turn on the builtin display, xorg crashed.

  Since this is a crasher, and potentially leads to disastrous data loss
  (imagine you are left with no monitor and can't save your work prior
  to switching off the laptop), I'll set this to confirm because there's
  no point in waiting for some other random user to confirm it.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  340.96  Sun Nov  8 22:33:28 PST 2015
   GCC version:  gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Jan 18 22:33:36 2016
  DistUpgraded: 2016-01-18 11:11:01,146 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 3.19.0-43-generic, x86_64: installed
   bbswitch, 0.7, 4.2.0-23-generic, x86_64: installed
   nvidia-340, 340.96, 3.19.0-43-generic, x86_64: installed
   nvidia-340, 340.96, 4.2.0-23-generic, x86_64: installed
   vboxhost, 4.3.14: added
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0647]
   NVIDIA Corporation GF117M [GeForce 610M/710M/810M/820M / GT 620M/625M/630M/720M] [10de:1140] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] GeForce 710M [1025:0691]
  InstallationDate: Installed on 2013-10-11 (829 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Acer Aspire V3-571G
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to wily on 2016-01-18 (0 days ago)
  dmi.bios.date: 10/15/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.07
  dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.07
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Mon Jan 18 17:01:13 2016
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   NVIDIA(0): Failed to initiate mode change.
   NVIDIA(0): Failed to complete mode change
   NVIDIA(0): Failed to initiate mode change.
   NVIDIA(0): Failed to complete mode change
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.2-1ubuntu9.1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1535456/+subscriptions


References