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[Launchpad Bug Tracker <1083555@xxxxxxxxxxxxxxxxxx>]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: apport (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1083555

Title:
  apport-cli crashed with UnicodeEncodeError in show(): 'ascii' codec
  can't encode characters in position 5-10: ordinal not in range(128)

Status in apport package in Ubuntu:
  Confirmed

Bug description:
  $ lsb_release -rd                                                                              
  Description:    Ubuntu Raring Ringtail (development branch)
  Release:        13.04

  $ apt-cache policy apport                                                               
  apport:
    Installed: 2.6.2-0ubuntu5
    Candidate: 2.6.2-0ubuntu5
    Version table:
   *** 2.6.2-0ubuntu5 0
          500 http://archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
          100 /var/lib/dpkg/status

  steps to reproduce:
  1.  LANG=en apport-cli  /var/crash/xserver-xorg-video-intel.2012-11-25_19\:27\:51.141955.crash

  actual results:

  Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 1180, in load_report
      with open(path, 'rb') as f:
  PermissionError: [Errno 13] Permission denied: '/var/crash/xserver-xorg-video-intel.2012-11-25_19:27:51.141955.crash'

  During handling of the above exception, another exception occurred:

  Traceback (most recent call last):
    File "/usr/bin/apport-cli", line 366, in <module>
      if not app.run_argv():
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 645, in run_argv
      self.run_crash(self.options.crash_file, False)
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 224, in run_crash
      if not self.report and not self.load_report(report_file):
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 1191, in load_report
      self.ui_error_message(_('Invalid problem report'), e.strerror)
    File "/usr/bin/apport-cli", line 230, in ui_error_message
      dialog.run()
    File "/usr/bin/apport-cli", line 67, in run
      self.show()
    File "/usr/bin/apport-cli", line 61, in show
      print(self.heading)
  UnicodeEncodeError: 'ascii' codec can't encode characters in position 5-10: ordinal not in range(128)

  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: apport 2.6.2-0ubuntu5
  ProcVersionSignature: Ubuntu 3.7.0-3.9-generic 3.7.0-rc6
  Uname: Linux 3.7.0-3-generic x86_64
  ApportLog:
   
  ApportVersion: 2.6.2-0ubuntu5
  Architecture: amd64
  CrashCounter: 1
  Date: Tue Nov 27 20:17:35 2012
  ExecutablePath: /usr/bin/apport-cli
  InstallationDate: Installed on 2012-09-30 (58 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.1)
  InterpreterPath: /usr/bin/python3.3
  MarkForUpload: True
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python3 /usr/bin/apport-cli -c /var/crash/xserver-xorg-video-intel.2012-11-25_19:27:51.141955.crash
  PythonArgs: ['/usr/bin/apport-cli', '-c', '/var/crash/xserver-xorg-video-intel.2012-11-25_19:27:51.141955.crash']
  SourcePackage: apport
  Title: apport-cli crashed with UnicodeEncodeError in show(): 'ascii' codec can't encode characters in position 5-10: ordinal not in range(128)
  UpgradeStatus: Upgraded to raring on 2012-10-05 (52 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  mtime.conffile..etc.apport.crashdb.conf: 2012-10-11T20:42:32.316881

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