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[Bug 1539612] Re: Is not possible start camera, screen freezing after OTA9

 

@miroslav, from the screenshot it seems that the access to the camera
sensor has been denied to the camera app.

If it is still a problem for you can you:
- Close the camera app if it is open
- open system-settings
- go to security and privacy
- tap on Apps permissions
- tap on camera
- enable camera app in the list of authorized applications.
- close system settings and try to launch the camera app again

Tell us if it fixes your problem.

If it doesn't please attach the following files:
/home/phablet/.cache/upstart/cameraservice-trust-stored.log*
/home/phablet/.cache/upstart/application-click-com.ubuntu.camera_camera*

Thanks.

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Touch seeded packages, which is subscribed to camera-app in Ubuntu.
https://bugs.launchpad.net/bugs/1539612

Title:
  Is not possible start camera, screen freezing after OTA9

Status in Canonical System Image:
  Incomplete
Status in camera-app package in Ubuntu:
  New

Bug description:
  it is not possible to make no images, screen freezes, the camera will
  not start

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539612/+subscriptions