touch-packages team mailing list archive

[Jean-Baptiste Lallement <jean-baptiste.lallement@xxxxxxxxxx>]

Thanks for the logs. The is nothing unusual.

Could you reproduce the problem, and attach all the content of
/home/phablet/.cache/upstart/* , /var/log/syslog and the output of
/system/bin/logcat (redirected to a file)

Could you also please enable adb, ulock the device and run the following command
adb shell "sqlite3 ./.local/share/CameraService/trust.db .dump" > /tmp/camera_trustdb.out

and attach the resulting file.

Finally could you connect to the device, close the camera app, and clear the QML cache with the command:
rm -Rf /home/phablet/.cache/QML/Apps/com.ubuntu.camera_camera_*

Then reboot the device and try the camera again.


** Changed in: canonical-devices-system-image
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to camera-app in Ubuntu.
https://bugs.launchpad.net/bugs/1539612

Title:
  Is not possible start camera, screen freezing after OTA9

Status in Canonical System Image:
  Incomplete
Status in camera-app package in Ubuntu:
  New

Bug description:
  it is not possible to make no images, screen freezes, the camera will
  not start

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539612/+subscriptions