touch-packages team mailing list archive

[bloudman <adrien.luneau@xxxxxxxxx>]

Public bug reported:

I've a big problem of noise in my headphone (we can hear it particulary when there's no sound in it and it makes a "ploc" when I plug my headphone) .
This problem does not appear on Windows and from my search it wasn't present on Ubuntu 14.04.

Thanks you if you can help me with this !

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  adrien     1828 F.... pulseaudio
 /dev/snd/controlC1:  adrien     1828 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Feb  6 23:16:49 2016
InstallationDate: Installed on 2016-02-01 (5 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [20A8003UFR, Realtek ALC3232, Black Headphone Out, Left] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/19/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: GRET44WW (1.21 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20A8003UFR
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGRET44WW(1.21):bd03/19/2015:svnLENOVO:pn20A8003UFR:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A8003UFR:rvrSDK0E50510Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20A8003UFR
dmi.product.version: ThinkPad X1 Carbon 2nd
dmi.sys.vendor: LENOVO

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1542734

Title:
  [20A8003UFR, Realtek ALC3232, Black Headphone Out, Left] Background
  noise

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I've a big problem of noise in my headphone (we can hear it particulary when there's no sound in it and it makes a "ploc" when I plug my headphone) .
  This problem does not appear on Windows and from my search it wasn't present on Ubuntu 14.04.

  Thanks you if you can help me with this !

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  adrien     1828 F.... pulseaudio
   /dev/snd/controlC1:  adrien     1828 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Sat Feb  6 23:16:49 2016
  InstallationDate: Installed on 2016-02-01 (5 days ago)
  InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Audio interne - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Left
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: High background noise, or volume is too low
  Title: [20A8003UFR, Realtek ALC3232, Black Headphone Out, Left] Background noise or low volume
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/19/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GRET44WW (1.21 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20A8003UFR
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 Pro
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGRET44WW(1.21):bd03/19/2015:svnLENOVO:pn20A8003UFR:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A8003UFR:rvrSDK0E50510Pro:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20A8003UFR
  dmi.product.version: ThinkPad X1 Carbon 2nd
  dmi.sys.vendor: LENOVO

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