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[Bug 1542865] [NEW] Samsung ML1915 USB printer not detected by cups

 

Public bug reported:

My printer stopped working. I tried to remove it from installed devices,
but I'm unable to add it again since it isn't detected anymore. Some
command outputs:

tail -f /var/log/syslog:

Feb  7 15:48:14 piubuntu udev-add-printer: PPD: lsb/usr/cupsfilters/textonly.ppd; Status: 3
Feb  7 15:48:14 piubuntu kernel: [  803.704139] usb 3-2: USB disconnect, device number 15
Feb  7 15:48:14 piubuntu kernel: [  803.704489] usblp0: removed
Feb  7 15:48:14 piubuntu udev-configure-printer: remove /devices/pci0000:00/0000:00:1d.1/usb3/3-2
Feb  7 15:48:22 piubuntu kernel: [  810.984138] audit: type=1400 audit(1454856502.255:124): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3519 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb  7 15:48:22 piubuntu kernel: [  810.984160] audit: type=1400 audit(1454856502.255:125): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3519 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb  7 15:48:22 piubuntu kernel: [  810.985259] audit: type=1400 audit(1454856502.255:126): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb  7 15:48:22 piubuntu kernel: [  810.985277] audit: type=1400 audit(1454856502.255:127): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb  7 15:48:22 piubuntu kernel: [  810.985495] parport0: lp tried to release parport when not owner
Feb  7 15:48:22 piubuntu kernel: [  810.985910] parport0: lp tried to release parport when not owner
Feb  7 15:49:14 piubuntu kernel: [  862.808058] usb 3-2: new full-speed USB device number 16 using uhci_hcd
Feb  7 15:49:14 piubuntu kernel: [  862.983104] usb 3-2: New USB device found, idVendor=04e8, idProduct=3297
Feb  7 15:49:14 piubuntu kernel: [  862.983115] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Feb  7 15:49:14 piubuntu kernel: [  862.983122] usb 3-2: Product: ML-191x 252x Series
Feb  7 15:49:14 piubuntu kernel: [  862.983128] usb 3-2: Manufacturer: Samsung Electronics Co., Ltd.
Feb  7 15:49:14 piubuntu kernel: [  862.983134] usb 3-2: SerialNumber: Z2L9BKEZ600533N.
Feb  7 15:49:14 piubuntu kernel: [  862.990262] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 16 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3297
Feb  7 15:49:14 piubuntu mtp-probe: checking bus 3, device 16: "/sys/devices/pci0000:00/0000:00:1d.1/usb3/3-2"
Feb  7 15:49:14 piubuntu mtp-probe: bus: 3, device: 16 was not an MTP device
Feb  7 15:49:14 piubuntu udev-configure-printer: add /devices/pci0000:00/0000:00:1d.1/usb3/3-2
Feb  7 15:49:14 piubuntu udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.1/usb3/3-2
Feb  7 15:49:14 piubuntu udev-configure-printer: MFG:Samsung MDL:ML-191x 252x Series SERN:- serial:Z2L9BKEZ600533N.
Feb  7 15:49:15 piubuntu kernel: [  864.032213] usblp0: removed
Feb  7 15:49:15 piubuntu kernel: [  864.046284] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 16 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3297
Feb  7 15:49:17 piubuntu udev-configure-printer: URI contains USB serial number
Feb  7 15:49:17 piubuntu udev-configure-printer: URI match: usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.
Feb  7 15:49:17 piubuntu kernel: [  866.018157] audit: type=1400 audit(1454856557.291:128): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3606 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb  7 15:49:17 piubuntu kernel: [  866.018179] audit: type=1400 audit(1454856557.291:129): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3606 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb  7 15:49:17 piubuntu kernel: [  866.019187] audit: type=1400 audit(1454856557.291:130): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb  7 15:49:17 piubuntu kernel: [  866.019205] audit: type=1400 audit(1454856557.291:131): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb  7 15:49:17 piubuntu udev-configure-printer: About to add queue for usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.
Feb  7 15:49:17 piubuntu udev-add-printer: add_queue: URIs=['usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.']
Feb  7 15:49:17 piubuntu udev-add-printer: D-Bus method call failed: org.freedesktop.DBus.Error.ServiceUnknown: The name com.redhat.NewPrinterNotification was not provided by any .service files
Feb  7 15:49:20 piubuntu udev-add-printer: PPD: lsb/usr/cupsfilters/textonly.ppd; Status: 3

lsusb:

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 016: ID 04e8:3297 Samsung Electronics Co., Ltd ML-191x/ML-252x Laser Printer
Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

lpinfo -v:

network http
network ipp14
serial serial:/dev/ttyS0?baud=115200
network https
network ipps
network socket
network smb
network ipp
network lpd

So I'm unable to configure the printer.

Many thanks
Marco

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: cups printer usb

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https://bugs.launchpad.net/bugs/1542865

Title:
  Samsung ML1915 USB printer not detected by cups

Status in cups package in Ubuntu:
  New

Bug description:
  My printer stopped working. I tried to remove it from installed
  devices, but I'm unable to add it again since it isn't detected
  anymore. Some command outputs:

  tail -f /var/log/syslog:

  Feb  7 15:48:14 piubuntu udev-add-printer: PPD: lsb/usr/cupsfilters/textonly.ppd; Status: 3
  Feb  7 15:48:14 piubuntu kernel: [  803.704139] usb 3-2: USB disconnect, device number 15
  Feb  7 15:48:14 piubuntu kernel: [  803.704489] usblp0: removed
  Feb  7 15:48:14 piubuntu udev-configure-printer: remove /devices/pci0000:00/0000:00:1d.1/usb3/3-2
  Feb  7 15:48:22 piubuntu kernel: [  810.984138] audit: type=1400 audit(1454856502.255:124): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3519 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Feb  7 15:48:22 piubuntu kernel: [  810.984160] audit: type=1400 audit(1454856502.255:125): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3519 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Feb  7 15:48:22 piubuntu kernel: [  810.985259] audit: type=1400 audit(1454856502.255:126): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Feb  7 15:48:22 piubuntu kernel: [  810.985277] audit: type=1400 audit(1454856502.255:127): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Feb  7 15:48:22 piubuntu kernel: [  810.985495] parport0: lp tried to release parport when not owner
  Feb  7 15:48:22 piubuntu kernel: [  810.985910] parport0: lp tried to release parport when not owner
  Feb  7 15:49:14 piubuntu kernel: [  862.808058] usb 3-2: new full-speed USB device number 16 using uhci_hcd
  Feb  7 15:49:14 piubuntu kernel: [  862.983104] usb 3-2: New USB device found, idVendor=04e8, idProduct=3297
  Feb  7 15:49:14 piubuntu kernel: [  862.983115] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Feb  7 15:49:14 piubuntu kernel: [  862.983122] usb 3-2: Product: ML-191x 252x Series
  Feb  7 15:49:14 piubuntu kernel: [  862.983128] usb 3-2: Manufacturer: Samsung Electronics Co., Ltd.
  Feb  7 15:49:14 piubuntu kernel: [  862.983134] usb 3-2: SerialNumber: Z2L9BKEZ600533N.
  Feb  7 15:49:14 piubuntu kernel: [  862.990262] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 16 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3297
  Feb  7 15:49:14 piubuntu mtp-probe: checking bus 3, device 16: "/sys/devices/pci0000:00/0000:00:1d.1/usb3/3-2"
  Feb  7 15:49:14 piubuntu mtp-probe: bus: 3, device: 16 was not an MTP device
  Feb  7 15:49:14 piubuntu udev-configure-printer: add /devices/pci0000:00/0000:00:1d.1/usb3/3-2
  Feb  7 15:49:14 piubuntu udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.1/usb3/3-2
  Feb  7 15:49:14 piubuntu udev-configure-printer: MFG:Samsung MDL:ML-191x 252x Series SERN:- serial:Z2L9BKEZ600533N.
  Feb  7 15:49:15 piubuntu kernel: [  864.032213] usblp0: removed
  Feb  7 15:49:15 piubuntu kernel: [  864.046284] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 16 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3297
  Feb  7 15:49:17 piubuntu udev-configure-printer: URI contains USB serial number
  Feb  7 15:49:17 piubuntu udev-configure-printer: URI match: usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.
  Feb  7 15:49:17 piubuntu kernel: [  866.018157] audit: type=1400 audit(1454856557.291:128): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3606 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Feb  7 15:49:17 piubuntu kernel: [  866.018179] audit: type=1400 audit(1454856557.291:129): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3606 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Feb  7 15:49:17 piubuntu kernel: [  866.019187] audit: type=1400 audit(1454856557.291:130): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Feb  7 15:49:17 piubuntu kernel: [  866.019205] audit: type=1400 audit(1454856557.291:131): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Feb  7 15:49:17 piubuntu udev-configure-printer: About to add queue for usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.
  Feb  7 15:49:17 piubuntu udev-add-printer: add_queue: URIs=['usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.']
  Feb  7 15:49:17 piubuntu udev-add-printer: D-Bus method call failed: org.freedesktop.DBus.Error.ServiceUnknown: The name com.redhat.NewPrinterNotification was not provided by any .service files
  Feb  7 15:49:20 piubuntu udev-add-printer: PPD: lsb/usr/cupsfilters/textonly.ppd; Status: 3

  lsusb:

  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 004 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 003 Device 016: ID 04e8:3297 Samsung Electronics Co., Ltd ML-191x/ML-252x Laser Printer
  Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

  lpinfo -v:

  network http
  network ipp14
  serial serial:/dev/ttyS0?baud=115200
  network https
  network ipps
  network socket
  network smb
  network ipp
  network lpd

  So I'm unable to configure the printer.

  Many thanks
  Marco

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