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Message #134816
[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"
On the E4.5 the phone came back on its own after about a min, on the MX4
it did not recover and I did a hard power cycle. There is also no crash
file on the MX4.
Seems quite random when it will happen. I got it on the second call,
then not again after 10 calls
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https://bugs.launchpad.net/bugs/1532607
Title:
Phone not usable while a call comes in - followed by "restart"
Status in Canonical System Image:
Confirmed
Status in Mir:
New
Status in mir package in Ubuntu:
Confirmed
Status in unity-system-compositor package in Ubuntu:
Confirmed
Bug description:
My system:
current build number: 225
device name: krillin
channel: ubuntu-touch/rc-proposed/bq-aquaris.en
last update: 2016-01-09 06:52:53
version version: 225
version ubuntu: 20160109
version device: 20151216-378d4f3
version custom: 20151111--36-46-vivid
What happened:
Someone called me and I wanted to take the call on the phone (nothing attached to the phone). The screen was locked and I pressed the power button to unlock the screen. The phone did not react on any pushed buttons. The phone continued ringing but I was not able to do anything with the phone during this time.
During the next minute the phone was blocked. After this period a
"restart" followed.
"Restart":
The restart was not a real reset. The phone screen was black. Then approx. 1 - 2 minutes after the call was gone, the screen went on again and the ubuntu logo with the dots appeared (same screen when you start the phone but without the "bq"-screen).
I did not need to enter the PIN code of the SIM card. The phone was
again fully operational.
This happened on January, 10th at approx. 13:30 h. I have attached the
sys.log for your review and hopefully for tracing back the issue to
the root cause.
Matthias
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