touch-packages team mailing list archive

[Daniel van Vugt <daniel.van.vugt@xxxxxxxxxxxxx>]

*** This bug is a duplicate of bug 1506358 ***
    https://bugs.launchpad.net/bugs/1506358

unity-system-compositor.log is not from the original reporter of the
bug. So likely a separate issue.

As always, we should ignore "me too"'s on the bug and focus on what the
original reporter has provided. Any "me too" attachments are usually
different bugs that will lead you down the wrong path.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity-system-compositor in
Ubuntu.
https://bugs.launchpad.net/bugs/1532607

Title:
  Phone not usable while a call comes in - followed by "restart"

Status in Canonical System Image:
  Confirmed
Status in Mir:
  New
Status in mir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed

Bug description:
  My system:

  current build number: 225
  device name: krillin
  channel: ubuntu-touch/rc-proposed/bq-aquaris.en
  last update: 2016-01-09 06:52:53
  version version: 225
  version ubuntu: 20160109
  version device: 20151216-378d4f3
  version custom: 20151111--36-46-vivid

  What happened:
  Someone called me and I wanted to take the call on the phone (nothing attached to the phone). The screen was locked and I pressed the power button to unlock the screen. The phone did not react on any pushed buttons. The phone continued ringing but I was not able to do anything with the phone during this time.

  During the next minute the phone was blocked. After this period a
  "restart" followed.

  "Restart":
  The restart was not a real reset. The phone screen was black. Then approx. 1 - 2 minutes after the call was gone, the screen went on again and the ubuntu logo with the dots appeared (same screen when you start the phone but without the "bq"-screen). 

  I did not need to enter the PIN code of the SIM card. The phone was
  again fully operational.

  This happened on January, 10th at approx. 13:30 h. I have attached the
  sys.log for your review and hopefully for tracing back the issue to
  the root cause.

  Matthias

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+subscriptions