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[Bug 1364482] Re: make emergency call facility more friendly

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: dialer-app (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1364482

Title:
  make emergency call facility more friendly

Status in “dialer-app” package in Ubuntu:
  Confirmed

Bug description:
  Currently, if you attempt to make an emergency call *without*
  unlocking the phone, you get presented with the dialer with all
  options disabled. That is to say, you cannot change any options or
  access the addressbook. This is clearly the safest strategy but in a
  real emergency scenario it may be advantagous to loosen the security
  slightly.

  A few thoughts:

  (1) Allow the user to call any "ICE" [1] entries in the address book.
  If we wanted to be extra cautious, we could potentially only show the
  name of the users and never expose the actual numbers or other meta-
  data.

  Note that Android allows this by providing a special key on the
  emergency phone call keypad (bottom left) which shows a person and a
  flashing light icon.

  (2) Present the user with a panic button to call the local emergency
  services.

  If you are abroad and in an emergency scenario, you may not always
  remember the local countries number for emergency services.

  
  (3) Allow the user to take a photo/video but disallow them from actually viewing it (unless they unlock the phone).

  __________

  [1] - http://en.wikipedia.org/wiki/In_case_of_emergency

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