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[Bug 1349387] Re: server settings are inaccessible

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Marc Deslauriers <marc.deslauriers@xxxxxxxxxxxxx>
Date: Tue, 02 Sep 2014 17:24:56 -0000
Reply-to: Bug 1349387 <1349387@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** No longer affects: system-config-printer (Ubuntu)

** Also affects: cups (Ubuntu Utopic)
   Importance: Undecided
       Status: Confirmed

** Also affects: cups (Ubuntu Trusty)
   Importance: Undecided
       Status: New

** Also affects: cups (Ubuntu Lucid)
   Importance: Undecided
       Status: New

** Also affects: cups (Ubuntu Precise)
   Importance: Undecided
       Status: New

** Changed in: cups (Ubuntu Lucid)
       Status: New => Confirmed

** Changed in: cups (Ubuntu Precise)
       Status: New => Confirmed

** Changed in: cups (Ubuntu Trusty)
       Status: New => Confirmed

** Changed in: cups (Ubuntu Lucid)
     Assignee: (unassigned) => Marc Deslauriers (mdeslaur)

** Changed in: cups (Ubuntu Precise)
     Assignee: (unassigned) => Marc Deslauriers (mdeslaur)

** Changed in: cups (Ubuntu Trusty)
     Assignee: (unassigned) => Marc Deslauriers (mdeslaur)

** Changed in: cups (Ubuntu Utopic)
     Assignee: (unassigned) => Marc Deslauriers (mdeslaur)

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https://bugs.launchpad.net/bugs/1349387

Title:
  server settings are inaccessible

Status in “cups” package in Ubuntu:
  Confirmed
Status in “cups” source package in Lucid:
  Confirmed
Status in “cups” source package in Precise:
  Confirmed
Status in “cups” source package in Trusty:
  Confirmed
Status in “cups” source package in Utopic:
  Confirmed

Bug description:
  When trying to access server settings  via gnome gui in trusty I get a
  cups server error: "There was an HTTP error: Not found."

  Adding/removing printers with the gui works fine. The server settings
  are accessible via a web browser and the web interface.

  system-config-printer --debug (when calling the settings menu entry):
  Connected as user kiran
  Authentication pass: 1
  Authentication: password callback set
  PolicyKit call to FileGet did not work: dbus.String(u'Not Found')
  Authentication pass: 2
  Forbidden: False
  Authentication: Try as root
  Connected as user root
  Authentication pass: 3
  Forbidden: False
  Authentication: giving up

  cups access.log:
  localhost - - [28/Jul/2014:13:40:42 +0200] "GET /admin/conf/cupsd.conf HTTP/1.1" 401 0 - -
  localhost - root [28/Jul/2014:13:40:42 +0200] "GET /admin/conf/cupsd.conf HTTP/1.1" 404 0 - -
  localhost - root [28/Jul/2014:13:40:42 +0200] "GET /admin/conf/cupsd.conf HTTP/1.1" 404 0 - -
  localhost - - [28/Jul/2014:13:40:42 +0200] "GET /admin/conf/cupsd.conf HTTP/1.1" 401 0 - -
  localhost - root [28/Jul/2014:13:40:42 +0200] "GET /admin/conf/cupsd.conf HTTP/1.1" 404 0 - -
  localhost - root [28/Jul/2014:13:40:42 +0200] "GET /admin/conf/cupsd.conf HTTP/1.1" 404 0 - -
  localhost - root [28/Jul/2014:13:40:42 +0200] "GET /admin/conf/cupsd.conf HTTP/1.1" 404 0 - -
  localhost - root [28/Jul/2014:13:40:42 +0200] "GET /admin/conf/cupsd.conf HTTP/1.1" 404 0 - -

  cups error.log:
  D [28/Jul/2014:13:41:22 +0200] [Client 15] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:22 +0200] [Client 15] Waiting for request.
  D [28/Jul/2014:13:41:22 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:22 +0200] [Client 16] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:22 +0200] [Client 16] Waiting for request.
  D [28/Jul/2014:13:41:22 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] GET /admin/conf/cupsd.conf HTTP/1.1
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] [Client 16] No authentication data provided.
  D [28/Jul/2014:13:41:23 +0200] cupsdIsAuthorized: username=""
  D [28/Jul/2014:13:41:23 +0200] [Client 16] WWW-Authenticate: Basic realm="CUPS", trc="y"
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] HTTP_STATE_WAITING Closing on EOF
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] HTTP_STATE_WAITING Closing on EOF
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] GET /admin/conf/cupsd.conf HTTP/1.1
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Authorized as root using PeerCred
  D [28/Jul/2014:13:41:23 +0200] cupsdIsAuthorized: username="root"
  I [28/Jul/2014:13:41:23 +0200] [Client 16] Files/directories such as "/etc/cups/cupsd.conf" must be world-readable.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing because Keep-Alive disabled
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] HTTP_STATE_WAITING Closing on EOF
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] HTTP_STATE_WAITING Closing on EOF
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] GET /admin/conf/cupsd.conf HTTP/1.1
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Authorized as root using PeerCred
  D [28/Jul/2014:13:41:23 +0200] cupsdIsAuthorized: username="root"
  I [28/Jul/2014:13:41:23 +0200] [Client 16] Files/directories such as "/etc/cups/cupsd.conf" must be world-readable.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing because Keep-Alive disabled
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] GET /admin/conf/cupsd.conf HTTP/1.1
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] [Client 15] No authentication data provided.
  D [28/Jul/2014:13:41:23 +0200] cupsdIsAuthorized: username=""
  D [28/Jul/2014:13:41:23 +0200] [Client 15] WWW-Authenticate: Basic realm="CUPS", trc="y"
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] HTTP_STATE_WAITING Closing on EOF
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] HTTP_STATE_WAITING Closing on EOF
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] GET /admin/conf/cupsd.conf HTTP/1.1
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Authorized as root using Local
  D [28/Jul/2014:13:41:23 +0200] cupsdIsAuthorized: username="root"
  I [28/Jul/2014:13:41:23 +0200] [Client 15] Files/directories such as "/etc/cups/cupsd.conf" must be world-readable.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Closing because Keep-Alive disabled
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] HTTP_STATE_WAITING Closing on EOF
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] GET /admin/conf/cupsd.conf HTTP/1.1
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Authorized as root using PeerCred
  D [28/Jul/2014:13:41:23 +0200] cupsdIsAuthorized: username="root"
  I [28/Jul/2014:13:41:23 +0200] [Client 16] Files/directories such as "/etc/cups/cupsd.conf" must be world-readable.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing because Keep-Alive disabled
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] HTTP_STATE_WAITING Closing on EOF
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] HTTP_STATE_WAITING Closing on EOF
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] GET /admin/conf/cupsd.conf HTTP/1.1
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Authorized as root using PeerCred
  D [28/Jul/2014:13:41:23 +0200] cupsdIsAuthorized: username="root"
  I [28/Jul/2014:13:41:23 +0200] [Client 15] Files/directories such as "/etc/cups/cupsd.conf" must be world-readable.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Closing because Keep-Alive disabled
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Accepted from localhost (Domain)
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Waiting for request.
  D [28/Jul/2014:13:41:23 +0200] [Client 15] HTTP_STATE_WAITING Closing on EOF
  D [28/Jul/2014:13:41:23 +0200] [Client 15] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] GET /admin/conf/cupsd.conf HTTP/1.1
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Authorized as root using Local
  D [28/Jul/2014:13:41:23 +0200] cupsdIsAuthorized: username="root"
  I [28/Jul/2014:13:41:23 +0200] [Client 16] Files/directories such as "/etc/cups/cupsd.conf" must be world-readable.
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing because Keep-Alive disabled
  D [28/Jul/2014:13:41:23 +0200] [Client 16] Closing connection.
  D [28/Jul/2014:13:41:23 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"
  D [28/Jul/2014:13:41:23 +0200] cupsd is not idle any more, canceling shutdown.
  D [28/Jul/2014:13:41:24 +0200] cupsd is not idle any more, canceling shutdown.

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