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[Bug 1339917] Re: [E-265M, SigmaTel STAC9200, Speaker, Internal] No sound at all

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <1339917@xxxxxxxxxxxxxxxxxx>
Date: Tue, 09 Sep 2014 04:17:50 -0000
Reply-to: Bug 1339917 <1339917@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
[Expired for pulseaudio (Ubuntu) because there has been no activity for
60 days.]

** Changed in: pulseaudio (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1339917

Title:
  [E-265M, SigmaTel STAC9200, Speaker, Internal] No sound at all

Status in “pulseaudio” package in Ubuntu:
  Expired

Bug description:
  ubuntuone-instaler 3.0.2-0ubuntu1.1 is the version

  I had thought it was 12.04.2 if that makes sense ??

  I used to have sound, I went into the sound menu to turn up the sound
  and boom, no more sound.  I have windows on this computer as well and
  there is sound there but not for anything on ubuntu - nothing.

  I was shocked when the test tone played from your database for the first test and puzzled why it didn't play for the second.  I selected speaker internal but it is the same for anything headphones or what have you.  I have looked for instruction and gotten here.  I just did a system update and that didn't help the problem.
  here is this from the terminal:
  sudo lspci
  00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
  00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 03)
  00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) (rev 03)
  00:19.0 Ethernet controller: Intel Corporation 82566MC Gigabit Network Connection (rev 03)
  00:1a.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
  00:1a.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
  00:1a.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
  00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
  00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
  00:1d.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
  00:1d.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
  00:1d.2 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
  00:1d.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
  00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
  00:1f.0 ISA bridge: Intel Corporation 82801HM (ICH8M) LPC Interface Controller (rev 03)
  00:1f.1 IDE interface: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
  00:1f.2 SATA controller: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [AHCI mode] (rev 03)
  00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
  02:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection (rev 02)
  03:09.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
  03:09.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller
  03:09.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)
  03:09.3 SD Host controller: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller
  03:09.4 Communication controller: Texas Instruments PCIxx12 GemCore based SmartCard controller
  john@john-E-265M:~$ sudo lspci -v
  00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, fast devsel, latency 0
  	Capabilities: [e0] Vendor Specific Information: Len=0a <?>
  	Kernel driver in use: agpgart-intel

  00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 03) (prog-if 00 [VGA controller])
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, fast devsel, latency 0, IRQ 43
  	Memory at f0000000 (64-bit, non-prefetchable) [size=1M]
  	Memory at d0000000 (64-bit, prefetchable) [size=256M]
  	I/O ports at 1800 [size=8]
  	Expansion ROM at <unassigned> [disabled]
  	Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
  	Capabilities: [d0] Power Management version 3
  	Kernel driver in use: i915
  	Kernel modules: intelfb, i915

  00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) (rev 03)
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, fast devsel, latency 0
  	Memory at f0100000 (64-bit, non-prefetchable) [size=1M]
  	Capabilities: [d0] Power Management version 3

  00:19.0 Ethernet controller: Intel Corporation 82566MC Gigabit Network Connection (rev 03)
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: fast devsel, IRQ 20
  	Memory at f0400000 (32-bit, non-prefetchable) [disabled] [size=128K]
  	Memory at f0424000 (32-bit, non-prefetchable) [disabled] [size=4K]
  	I/O ports at 1820 [disabled] [size=32]
  	Capabilities: [c8] Power Management version 2
  	Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+
  	Kernel driver in use: e1000e
  	Kernel modules: e1000e

  00:1a.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03) (prog-if 00 [UHCI])
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 0, IRQ 16
  	I/O ports at 1840 [size=32]
  	Kernel driver in use: uhci_hcd

  00:1a.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03) (prog-if 00 [UHCI])
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 0, IRQ 21
  	I/O ports at 1860 [size=32]
  	Kernel driver in use: uhci_hcd

  00:1a.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03) (prog-if 20 [EHCI])
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 0, IRQ 18
  	Memory at f0625800 (32-bit, non-prefetchable) [size=1K]
  	Capabilities: [50] Power Management version 2
  	Capabilities: [58] Debug port: BAR=1 offset=00a0
  	Kernel driver in use: ehci_hcd

  00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, fast devsel, latency 0, IRQ 45
  	Memory at f0420000 (64-bit, non-prefetchable) [size=16K]
  	Capabilities: [50] Power Management version 2
  	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
  	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
  	Capabilities: [100] Virtual Channel
  	Capabilities: [130] Root Complex Link
  	Kernel driver in use: snd_hda_intel
  	Kernel modules: snd-hda-intel

  00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03) (prog-if 00 [Normal decode])
  	Flags: bus master, fast devsel, latency 0
  	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
  	I/O behind bridge: 00003000-00003fff
  	Memory behind bridge: f0300000-f03fffff
  	Prefetchable memory behind bridge: 0000000040100000-00000000402fffff
  	Capabilities: [40] Express Root Port (Slot+), MSI 00
  	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
  	Capabilities: [90] Subsystem: Gateway, Inc. Device 0370
  	Capabilities: [a0] Power Management version 2
  	Capabilities: [100] Virtual Channel
  	Capabilities: [180] Root Complex Link
  	Kernel driver in use: pcieport
  	Kernel modules: shpchp

  00:1d.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03) (prog-if 00 [UHCI])
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 0, IRQ 23
  	I/O ports at 1880 [size=32]
  	Kernel driver in use: uhci_hcd

  00:1d.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03) (prog-if 00 [UHCI])
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 0, IRQ 19
  	I/O ports at 18a0 [size=32]
  	Kernel driver in use: uhci_hcd

  00:1d.2 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03) (prog-if 00 [UHCI])
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 0, IRQ 18
  	I/O ports at 18c0 [size=32]
  	Kernel driver in use: uhci_hcd

  00:1d.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03) (prog-if 20 [EHCI])
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 0, IRQ 23
  	Memory at f0625c00 (32-bit, non-prefetchable) [size=1K]
  	Capabilities: [50] Power Management version 2
  	Capabilities: [58] Debug port: BAR=1 offset=00a0
  	Kernel driver in use: ehci_hcd

  00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3) (prog-if 01 [Subtractive decode])
  	Flags: bus master, fast devsel, latency 0
  	Bus: primary=00, secondary=03, subordinate=07, sec-latency=56
  	I/O behind bridge: 00002000-00002fff
  	Memory behind bridge: f0200000-f02fffff
  	Prefetchable memory behind bridge: 0000000044000000-0000000047ffffff
  	Capabilities: [50] Subsystem: Gateway, Inc. Device 0370

  00:1f.0 ISA bridge: Intel Corporation 82801HM (ICH8M) LPC Interface Controller (rev 03)
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 0
  	Capabilities: [e0] Vendor Specific Information: Len=0c <?>
  	Kernel modules: iTCO_wdt

  00:1f.1 IDE interface: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03) (prog-if 8a [Master SecP PriP])
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 0, IRQ 19
  	I/O ports at 01f0 [size=8]
  	I/O ports at 03f4 [size=1]
  	I/O ports at 0170 [size=8]
  	I/O ports at 0374 [size=1]
  	I/O ports at 1810 [size=16]
  	Kernel driver in use: ata_piix

  00:1f.2 SATA controller: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [AHCI mode] (rev 03) (prog-if 01 [AHCI 1.0])
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 41
  	I/O ports at 1c20 [size=8]
  	I/O ports at 18f4 [size=4]
  	I/O ports at 18f8 [size=8]
  	I/O ports at 18f0 [size=4]
  	I/O ports at 1c00 [size=32]
  	Memory at f0625000 (32-bit, non-prefetchable) [size=2K]
  	Capabilities: [80] MSI: Enable+ Count=1/4 Maskable- 64bit-
  	Capabilities: [70] Power Management version 3
  	Capabilities: [a8] SATA HBA v1.0
  	Kernel driver in use: ahci

  00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: medium devsel, IRQ 10
  	Memory at 40000000 (32-bit, non-prefetchable) [size=256]
  	I/O ports at 1c40 [size=32]
  	Kernel modules: i2c-i801

  02:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection (rev 02)
  	Subsystem: Intel Corporation PRO/Wireless 3945ABG Network Connection
  	Flags: bus master, fast devsel, latency 0, IRQ 44
  	Memory at f0300000 (32-bit, non-prefetchable) [size=4K]
  	Capabilities: [c8] Power Management version 2
  	Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
  	Capabilities: [e0] Express Legacy Endpoint, MSI 00
  	Capabilities: [100] Advanced Error Reporting
  	Capabilities: [140] Device Serial Number 00-1b-77-ff-ff-08-12-2e
  	Kernel driver in use: iwl3945
  	Kernel modules: iwl3945

  03:09.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 168, IRQ 17
  	Memory at f0204000 (32-bit, non-prefetchable) [size=4K]
  	Bus: primary=03, secondary=04, subordinate=07, sec-latency=176
  	Memory window 0: 44000000-47fff000 (prefetchable)
  	Memory window 1: 48000000-4bfff000
  	I/O window 0: 00002400-000024ff
  	I/O window 1: 00002000-000020ff
  	16-bit legacy interface ports at 0001
  	Kernel driver in use: yenta_cardbus
  	Kernel modules: yenta_socket

  03:09.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller (prog-if 10 [OHCI])
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 32, IRQ 18
  	Memory at f0208000 (32-bit, non-prefetchable) [size=2K]
  	Memory at f0200000 (32-bit, non-prefetchable) [size=16K]
  	Capabilities: [44] Power Management version 2
  	Kernel driver in use: firewire_ohci
  	Kernel modules: firewire-ohci

  03:09.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 57, IRQ 17
  	Memory at f0205000 (32-bit, non-prefetchable) [size=4K]
  	Capabilities: [44] Power Management version 2
  	Kernel driver in use: tifm_7xx1
  	Kernel modules: tifm_7xx1

  03:09.3 SD Host controller: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller (prog-if 01)
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: bus master, medium devsel, latency 57, IRQ 17
  	Memory at f0208800 (32-bit, non-prefetchable) [size=256]
  	Capabilities: [80] Power Management version 2
  	Kernel driver in use: sdhci-pci
  	Kernel modules: sdhci-pci

  03:09.4 Communication controller: Texas Instruments PCIxx12 GemCore based SmartCard controller
  	Subsystem: Gateway, Inc. Device 0370
  	Flags: medium devsel, IRQ 11
  	Memory at f0207000 (32-bit, non-prefetchable) [size=4K]
  	Memory at f0206000 (32-bit, non-prefetchable) [size=4K]
  	Capabilities: [44] Power Management version 2

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: pulseaudio 1:1.1-0ubuntu15.4
  ProcVersionSignature: Ubuntu 3.2.0-65.99-generic-pae 3.2.60
  Uname: Linux 3.2.0-65-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  john       1634 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf0420000 irq 45'
     Mixer name	: 'SigmaTel STAC9200'
     Components	: 'HDA:83847690,107b0370,00102201 HDA:11c11040,11c10001,00100200'
     Controls      : 14
     Simple ctrls  : 7
  CheckboxSubmission: c311abd5b5e16b84e6a7b4829a2237e8
  CheckboxSystem: 090f50ffa15f2babaae2e4e2bf775960
  Date: Wed Jul  9 17:29:32 2014
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  MarkForUpload: True
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   1634  john      F.... pulseaudio
       PID ACCESS COMMAND
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [E-265M, SigmaTel STAC9200, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/04/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 86.01
  dmi.board.vendor: Gateway
  dmi.board.version: 86.01
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 8
  dmi.chassis.vendor: Gateway
  dmi.chassis.version: Rev.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr86.01:bd04/04/2007:svnGateway:pnE-265M:pvr3408491R:rvnGateway:rn:rvr86.01:cvnGateway:ct8:cvrRev.1:
  dmi.product.name: E-265M
  dmi.product.version: 3408491R
  dmi.sys.vendor: Gateway

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