touch-packages team mailing list archive

[Rodrigo-vivi <1315369@xxxxxxxxxxxxxxxxxx>]

Hi Maarten,

Our QA couldn't reproduce the issue here, Paulo couldn't reproduce the
issue as well. I tried with IVB, eDP+HDMI and couldn't reproduce.

Then I went to our lab and got a SNB with LVDS and DP, installed a fresh
14.04, configured the external monitor to the left side and waited 5
minutes and also couldn't reproduce the issue. after 5 minutes it is
lock and black and after I move the mouse everything just light up and I
can normally log in.

On launchpad bugzillas I've seem people reporting the issue with non intel gpu.
or with hibrid using fglrx.

Please provide more info here. Can you double check if this happens even
without hibrid and without the fglrx driver and provide the logs?

Thanks,
Rodrigo.

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https://bugs.launchpad.net/bugs/1315369

Title:
  Log in not available after lock screen with multi-monitor

Status in Unity:
  Invalid
Status in X.org xf86-video-intel:
  Incomplete
Status in “linux” package in Ubuntu:
  Confirmed
Status in “unity” package in Ubuntu:
  Invalid
Status in “linux” source package in Trusty:
  Confirmed
Status in “unity” source package in Trusty:
  Confirmed

Bug description:
  After the screen locks I am unable to log back in because the screen
  with the login prompt is black, and the screen on my laptop just shows
  the Ubuntu logo.

  Furthermore, if I then unplug the external monitor (in an attempt to
  force the log in option to be displayed on the laptop)  the laptop
  screen then goes black and I can't do anything at all.

  I can't reproduce this if I select "lock screen" from the UI, but it
  happens reliably if it locks due to inactivity.

  Other info:
  - I am running a fresh install of 14.04
  - I have it set to lock after 5 min of inactivity, and require login after lock
  - I have an external monitor, configured to be on the left side of the laptop screen
  --- 
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jane       2184 F.... pulseaudio
   /dev/snd/controlC0:  jane       2184 F.... pulseaudio
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=61f52096-031e-4e3d-b1ae-e504b3b3edec
  InstallationDate: Installed on 2014-05-01 (20 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
  MachineType: Dell Inc. Dell System XPS L321X
  Package: unity 7.2.0+14.04.20140416-0ubuntu1
  PackageArchitecture: i386
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=/dev/mapper/ubuntu--vg-root ro persistent quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  Tags:  trusty trusty
  Uname: Linux 3.13.0-24-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/09/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 085X6F
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/09/2012:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn085X6F:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L321X
  dmi.sys.vendor: Dell Inc.

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