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[Bug 1315905] Re: [Alienware 14, Realtek ALC668, Speaker, Internal] No sound at all

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: alsa-driver (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1315905

Title:
  [Alienware 14, Realtek ALC668, Speaker, Internal] No sound at all

Status in “alsa-driver” package in Ubuntu:
  Confirmed

Bug description:
  Speakers do not work at all.  Tried the instructions from here (and
  various other places)without luck.   I reverted the alsa-base.conf and
  rebooted before filing this bug.

  http://askubuntu.com/questions/390835/sound-from-headphones-but-not-
  from-speakers-in-alienware-14

  $ lsb_release -rd
  Description:	Ubuntu 14.04 LTS
  Release:	14.04

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: nvidia wl
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dane       2115 F.... pulseaudio
   /dev/snd/controlC0:  dane       2115 F.... pulseaudio
  CurrentDesktop: GNOME
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
  Date: Sun May  4 11:24:34 2014
  InstallationDate: Installed on 2014-04-18 (16 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dane       2115 F.... pulseaudio
   /dev/snd/controlC0:  dane       2115 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [Alienware 14, Realtek ALC668, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2014
  dmi.bios.vendor: Alienware
  dmi.bios.version: A08
  dmi.board.name: 07MJ2Y
  dmi.board.vendor: Alienware
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A08
  dmi.modalias: dmi:bvnAlienware:bvrA08:bd02/25/2014:svnAlienware:pnAlienware14:pvrA08:rvnAlienware:rn07MJ2Y:rvrA00:cvnAlienware:ct8:cvrA08:
  dmi.product.name: Alienware 14
  dmi.product.version: A08
  dmi.sys.vendor: Alienware
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-05-04T11:23:10.256695

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