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[Bug 1347557] Re: contacts disappeared sometimes after reboot

 

Seeing this again on krillin in build 44+. The log was showing we tried to restart EDS 10 times and it still didn't get started.
I would suggest doing two things:
1) after the 10th time trying to restart EDS, exit the address-book-service, which should cause upstart to restart it. make sure to add logging that says when this condition occurs.
2) renable the folks/EDS logging in the upstart conf file as this may give us more info when the error occurs

** Changed in: address-book-service (Ubuntu)
       Status: Fix Released => Confirmed

** Changed in: address-book-service
       Status: Fix Released => Confirmed

** Tags removed: touch-2014-09-11
** Tags added: touch-2014-09-25

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https://bugs.launchpad.net/bugs/1347557

Title:
  contacts disappeared sometimes after reboot

Status in Address Book Service:
  Confirmed
Status in “address-book-service” package in Ubuntu:
  Confirmed

Bug description:
  I set up two google account and set to sync. The contacts got
  populated fine and I was able to set favourites. Then later on, all
  contacts have disappeared from the phone and I am not longer able to
  sync "Failed to sync. Forbidden/denied".  I think tried to remove the
  account from online accounts, but this does not work. (click on delete
  account, and button darkens but nothing happens).

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References