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Message #19935
[Bug 1307917] Re: installing driver hangs indefinitely
I also have the same problem when adding a epson px720wd networkprinter.
When i use controlpanel>add printer, the installation keeps hanging
arond 50%.
I tried the suggestion made by Bruno Nova (brunonova) wrote on 2014-06-18: "However, I then removed the Epson driver, then the Epson repository and key (using Software & Updates) and refreshed the cache.
Then I tried to install the printer again, this time by executing the system-config-printer command from the terminal" -- The installation succeeded. The scanner is also working.
I also tried to install the printer on netrunner 14.04, via system-
settings>add printer. the printer installed correctly.
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https://bugs.launchpad.net/bugs/1307917
Title:
installing driver hangs indefinitely
Status in “packagekit” package in Ubuntu:
Incomplete
Status in “system-config-printer” package in Ubuntu:
Confirmed
Bug description:
While installing a printer driver, I get the usual progress bar modal
window (title: 'Installing driver epson-inkjet-printer-escpr',
content: 'Installing ...'). It just stops and hangs indefinitely at
about 50% progress though.
I've inspected pstree, and the offending command line seems to be:
/usr/bin/python /usr/share/system-config-printer/install-
printerdriver.py epson-inkjet-printer-escpr deb
http://download.ebz.epson.net/dsc/op/stable/debian/ lsb3.2 main
E5220FB7014D0FBDA50DFC2BE5E86C008AA65D56
Running it from the command line outputs the following two lines:
Signature key supplied
pk.install_signature
.. and then it hangs as well.
I've attached an strace -f of the above command. The trace doesn't
actually end (the process hangs as before), but does stop outputting
new system calls.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu2
Architecture: amd64
CupsErrorLog:
CurrentDesktop: Unity
Date: Tue Apr 15 10:35:39 2014
InstallationDate: Installed on 2014-04-02 (13 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Dell Inc. Vostro 3500
PackageArchitecture: all
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=02c716f6-1efa-4717-acc6-62fab88d7a37 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/25/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0G2R51
dmi.board.vendor: Dell Inc.
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A10
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd10/25/2010:svnDellInc.:pnVostro3500:pvrA10:rvnDellInc.:rn0G2R51:rvrA10:cvnDellInc.:ct8:cvrA10:
dmi.product.name: Vostro 3500
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.
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