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Message #19959
[Bug 1372409] Re: The monitor won't wake up after going to sleep (initiated by locking, automatic or manual)
** Description changed:
I am using the 3.16.3 kernel and Mesa/drivers/Xorg from the Oibaf PPA -
but this also happens when using drivers from the regular repositories.
-
- I can leave the computer to lock itself, or lock it by pressing
- Ctrl+Alt+L, and it power off the monitor after a few seconds (blue LED
- turns yellow), and then if I wait a minute - I will not be able to wake
- it up by moving the mouse or pressing any key. Switching to a TTY
- doesn't work either, but the keyboard is responding (can turn caps lock
- on/off).
-
- I have to restart the computer to get it in a working state after this
- happens.
I would say that this bug is SEVERE, because you can lose important
work.
- On proprietary AMD drivers (fglrx) - this works. Also, it worked on the
- 3.13 kernel (default)
+ Steps to reproduce:
- EDIT: interestingly enough, suspending and resuming works fine. Only
- switching off the monitor doesn't. I will try another monitor model
- tomorrow and report back - but since the monitor works with other
- drivers I don't think the monitor is causing these issues.
+ 1. Lock computer (Ctrl+Alt+L) or let it lock itself automatically
+ 2. Wait a few seconds for the monitor to shut down (LED blue->yellow and displayed warning)
+ 3. Try to wake it up
+
+ Expected behavior: the monitor is woken up and the Ubuntu lock screen is
+ displayed
+
+ Actual behavior: the monitor stays off, black screen
+
+ Additional information:
+
+ - Suspending and resuming works fine.
+ - Switching to a TTY doesn't work either, but the keyboard is responding (can turn caps lock on/off).
+ - I have to restart the computer to get it in a working state after this happens. (therefore SEVERE)
+
+ It works on these configurations:
+
+ - proprietary AMD drivers (fglrx) - this works.
+ - kernel 3.13 (default)
+
+ Relevant hardware:
- graphics card: AMD Radeon HD 7790
- monitor: HP ZR2330w
+
+
+ AUTOMATICALLY COLLECTED INFORMATION:
+ ====================
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
Uname: Linux 3.16.3-031603-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Sep 22 13:07:00 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Bonaire XT [Radeon HD 7790/8770 / R9 260 OEM] [1002:665c] (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Radeon HD 7790 OC [1462:2930]
InstallationDate: Installed on 2014-07-14 (69 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: To be filled by O.E.M. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.3-031603-generic root=UUID=6e991daa-60a1-41a6-86b9-099d96d697f2 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A97 EVO R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/09/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97EVOR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56+git1409220630.666788~gd~t
version.libgl1-mesa-dri: libgl1-mesa-dri 10.4~git1409220730.d69faf~gd~t
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.4~git1409220730.d69faf~gd~t
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.99+git1409110730.56c7fb~gd~t
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git1409220730.376037~gd~t
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git1409010731.3cd4c8~gd~t
xserver.bootTime: Mon Sep 22 13:01:53 2014
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input LITEON Technology USB Multimedia Keyboard KEYBOARD, id 8
input Logitech USB Optical Mouse MOUSE, id 9
input Eee PC WMI hotkeys KEYBOARD, id 10
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.1
xserver.video_driver: radeon
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1372409
Title:
The monitor won't wake up after going to sleep (initiated by locking,
automatic or manual)
Status in “xorg” package in Ubuntu:
New
Bug description:
I am using the 3.16.3 kernel and Mesa/drivers/Xorg from the Oibaf PPA
- but this also happens when using drivers from the regular
repositories.
I would say that this bug is SEVERE, because you can lose important
work.
Steps to reproduce:
1. Lock computer (Ctrl+Alt+L) or let it lock itself automatically
2. Wait a few seconds for the monitor to shut down (LED blue->yellow and displayed warning)
3. Try to wake it up
Expected behavior: the monitor is woken up and the Ubuntu lock screen
is displayed
Actual behavior: the monitor stays off, black screen
Additional information:
- Suspending and resuming works fine.
- Switching to a TTY doesn't work either, but the keyboard is responding (can turn caps lock on/off).
- I have to restart the computer to get it in a working state after this happens. (therefore SEVERE)
It works on these configurations:
- proprietary AMD drivers (fglrx) - this works.
- kernel 3.13 (default)
Relevant hardware:
- graphics card: AMD Radeon HD 7790
- monitor: HP ZR2330w
AUTOMATICALLY COLLECTED INFORMATION:
====================
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
Uname: Linux 3.16.3-031603-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Sep 22 13:07:00 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Bonaire XT [Radeon HD 7790/8770 / R9 260 OEM] [1002:665c] (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Radeon HD 7790 OC [1462:2930]
InstallationDate: Installed on 2014-07-14 (69 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: To be filled by O.E.M. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.3-031603-generic root=UUID=6e991daa-60a1-41a6-86b9-099d96d697f2 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A97 EVO R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/09/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97EVOR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56+git1409220630.666788~gd~t
version.libgl1-mesa-dri: libgl1-mesa-dri 10.4~git1409220730.d69faf~gd~t
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.4~git1409220730.d69faf~gd~t
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.99+git1409110730.56c7fb~gd~t
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git1409220730.376037~gd~t
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git1409010731.3cd4c8~gd~t
xserver.bootTime: Mon Sep 22 13:01:53 2014
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input LITEON Technology USB Multimedia Keyboard KEYBOARD, id 8
input Logitech USB Optical Mouse MOUSE, id 9
input Eee PC WMI hotkeys KEYBOARD, id 10
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.1
xserver.video_driver: radeon
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References
