touch-packages team mailing list archive

[Olga Kemmet <1372860@xxxxxxxxxxxxxxxxxx>]

We did usability testing on OOBE and first time use cases this week. 
When users synced their contacts from the Address Book app, they were redirected to online accounts where they had to add their Google account. 
Logging into Google was bumpy but worked fine, but once those steps were done users were completely confused why they are back to the online accounts overview instead of the detailed view for the Google account. 
This is the view which actually allows users to set the syncing options and 4/5 users didn't manage to access it. 

Therefor, I will mark it back to "New".

** Changed in: ubuntu-system-settings-online-accounts (Ubuntu)
       Status: Opinion => New

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online-accounts in Ubuntu.
https://bugs.launchpad.net/bugs/1372860

Title:
  Go to account settings after adding a google account

Status in Ubuntu UX bugs:
  New
Status in “ubuntu-system-settings-online-accounts” package in Ubuntu:
  New

Bug description:
  First time in contacts when asked to add an account to sync.

  You are taken into settings and add an account which returns to main
  settings screen. This should take you into the new account to tick the
  contacts sync check box!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: ubuntu-system-settings-online-accounts 0.4+14.10.20140908~rtm-0ubuntu1 [origin: Ubuntu RTM]
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.14.7-0ubuntu1
  Architecture: armhf
  Date: Tue Sep 23 11:54:02 2014
  InstallationDate: Installed on 2014-09-16 (7 days ago)
  InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20140916-030205)
  SourcePackage: ubuntu-system-settings-online-accounts
  UpgradeStatus: No upgrade log present (probably fresh install)

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