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[Bug 1374133] Re: Mouse unusable when Plantronics W710 USB headset connected via USB

 

Thomas Stearn, thank you for reporting this and helping make Ubuntu
better. Could you please test the latest version of Ubuntu via
http://cdimage.ubuntu.com/daily-live/current/ and advise if this is
reproducible?

** Tags added: latest-bios-f18

** Changed in: xorg (Ubuntu)
   Importance: Undecided => High

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1374133

Title:
  Mouse unusable when Plantronics W710 USB headset connected via USB

Status in “xorg” package in Ubuntu:
  Incomplete

Bug description:
  If I plug in my Plantronics W710 USB headset to a USB port, the mouse
  can move on the screen, but, cannot click anything

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  331.38  Wed Jan  8 19:32:30 PST 2014
   GCC version:  gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
  .proc.driver.nvidia.warnings.fbdev:
   Your system is not currently configured to drive a VGA console
   on the primary VGA device. The NVIDIA Linux graphics driver
   requires the use of a text-mode VGA console. Use of other console
   drivers including, but not limited to, vesafb, may result in
   corruption and stability problems, and is not supported.
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Thu Sep 25 16:20:01 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation GK104 [GeForce GTX 760] [10de:1187] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Device [196e:0984]
  InstallationDate: Installed on 2014-06-10 (107 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=f6dcf642-7422-4950-8b4b-13cb4cc6e761 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/06/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F20e
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z77X-UD3H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF20e:bd01/06/2014:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77X-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Sep 25 07:31:13 2014
  xserver.configfile: default
  xserver.errors:
   [dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
   [dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
   [dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
   [dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.15.1-0ubuntu2.1

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