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Message #22040
[Bug 1284308] Re: Bogus "another operation in progress" error. Can't copy files from a bluetooth device
As usual, importance (after months undecided) gets wrongly assigned
https://wiki.ubuntu.com/Bugs/Bug%20importances
If those criteria are not up to date, please update that page. Otherwise try to respect them.
This issue meets two of the criteria of "High":
- Has a severe impact on a small portion of Ubuntu users (estimated) [not being able to copy file among common devices is definitely severe impact]
- Renders essential features or functionality of the application or dependencies broken or ineffective [copying files is an essential feature]
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https://bugs.launchpad.net/bugs/1284308
Title:
Bogus "another operation in progress" error. Can't copy files from a
bluetooth device
Status in “bluez” package in Ubuntu:
Confirmed
Status in “gnome-vfs-obexftp” package in Ubuntu:
Confirmed
Status in “gvfs” package in Ubuntu:
Confirmed
Status in “obex-data-server” package in Ubuntu:
Confirmed
Bug description:
I have upgraded to Ubuntu 13.10.
And as usual, with the upgrade, a whole new bluetooth issue, which
this times makes transferring files from the phone to the computer
(which already was painful) completely impossible!
How I reproduce (100% systematic):
1 - click on the Bluetooth icon in the notification area
2 - from the dropdown menu, choose "bluetooth settings"
3 - select the phone among the listed devices
4 - click on "Browse files"
5 - A Nautilus windows opens, allowing me to browse files on the phone. Open the DCIM/Camera folder
6 - Select a couple of files. Either drag and drop them, or copy and then paste them, into a folder on the computer
=> I systematically get an error, but it can be any of the two
variants shown in the two screenshots (one says there was an error
copying the file, the other says there was an error getting
information about the file; in both cases the given reason is "another
operation in progress". Note also that in one case there is a Retry
button, in the other there is not - pure nonsense).
I then "ejected" the phone with the eject button next to its name in
Nautilus, and repeated the whole process.
I randomly get any of three outcomes:
- the one described above (MOST of the times)
- at step 4, I get an error "This location could not be displayed. Another operation in progress", so I cannot even browse files
or
- at some point (not sure whether it was at step 4 above or when "ejecting" the phone) something CRASHES (I get the usual Ubuntu message informing me of that).
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
Uname: Linux 3.11.0-17-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
Date: Mon Feb 24 21:24:05 2014
InstallationDate: Installed on 2013-10-11 (136 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterestingModules: bnep rfcomm btusb bluetooth
MachineType: Acer Aspire V3-571G
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: Upgraded to saucy on 2014-02-23 (1 days ago)
dmi.bios.date: 10/15/2012
dmi.bios.vendor: Acer
dmi.bios.version: V2.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.07
dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
dmi.product.name: Aspire V3-571G
dmi.product.version: V2.07
dmi.sys.vendor: Acer
hciconfig:
hci0: Type: BR/EDR Bus: USB
BD Address: A4:17:31:0D:4A:70 ACL MTU: 1022:8 SCO MTU: 183:5
UP RUNNING PSCAN ISCAN
RX bytes:44318 acl:198 sco:0 events:355 errors:0
TX bytes:6132 acl:178 sco:0 commands:82 errors:0
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