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[Bug 1371032] Re: Cannot send MMS from "Yoigo"

 

Somehow my last comment explaining my updates to the bug went missing,
so I'll try again...

Based on the network logs we reviewed, the phone is bouncing back and
forth between Yoigo's network ( MCC=214 MNC=04 ) and the movistar (
MCC=214 MNC=07 ) network.   This explains the occasional loss of mobile
data, as unless "Data Roaming" is enabled, you will lose mobile data
every time the phone roams to the movistar network.   Further log
analysis reveals that nuntium tries to send the MMS while roaming, which
fails.

It turns out that Yoigo's network doesn't fully support UMTS and as such
they have a roaming agreement with movistar to provide UMTS coverage.
As we have no way to detect this, nor do we support a "national roaming"
capability ( ie. allow data roaming only within the same country ),
there's not much you can do other than enable "Data roaming", and be
careful to disable if you leave the country.   It also should be noted
that if/when phones are sold in conjunction with Yoigo, that the phones
are probably customized to be aware of this roaming arrangement.   I
will enter ofono wishlist bugs for both of these and will link to this
bug.

I've assigned a nuntium task to Sergio as he's working on adding retry
logic to nuntium, and also a messaging-app task to Tiago, as the
messaging-app should have reported an error when the send failed.

@Victor - when you lose mobile data connectivity, does it ever come
back, or do you need to reboot?  If the latter, then could you open a
new network-manager bug for that specific problem?

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https://bugs.launchpad.net/bugs/1371032

Title:
  Cannot send MMS from "Yoigo"

Status in “messaging-app” package in Ubuntu:
  New
Status in “network-manager” package in Ubuntu:
  Incomplete
Status in “nuntium” package in Ubuntu:
  In Progress
Status in “ofono” package in Ubuntu:
  Invalid

Bug description:
  phablet@ubuntu-phablet:~$ /usr/share/ofono/scripts/list-contexts
  [ /ril_1 ]
  [ /ril_0 ]
      [ /ril_0/context1 ]
          AccessPointName = internet
          Name = Yoigo Internet
          Password = 
          Protocol = ip
          IPv6.Settings = { }
          Type = internet
          Active = 1
          Username = 
          Settings = { DomainNameServers=217.168.13.34,46.6.113.2, Address=10.192.132.31 Method=static Netmask=255.255.255.0 Gateway=10.192.132.31 Interface=ccmni0 }

      [ /ril_0/context2 ]
          AccessPointName = mms
          MessageCenter = http://mmss/
          Name = Yoigo MMS
          Password = 
          Protocol = ip
          MessageProxy = 193.209.134.141:80
          IPv6.Settings = { }
          Type = mms
          Active = 0
          Username = 
          Settings = { }

  phablet@ubuntu-phablet:~$ /usr/share/ofono/scripts/activate-context /ril_0 2
  Error activating /ril_0/context2: org.ofono.Error.NotAttached: GPRS is not attached

  phablet@ubuntu-phablet:~$ /usr/share/ofono/scripts/activate-context
  /ril_0 1

  Additional info:
  - I didn't see any error in the messaging app.
  - Couldn't send nor receive MMS.
  - 3G connection is activated, but usually after a reboot. After a while, it looses it.

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