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Message #24070
[Bug 1334021] Re: Installing Skype package (from skype.com) via software center creates unclickable icon in Unity dash in Ubuntu 14.04 x64
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: unity (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1334021
Title:
Installing Skype package (from skype.com) via software center creates
unclickable icon in Unity dash in Ubuntu 14.04 x64
Status in Ubuntu Software Center:
New
Status in Unity:
New
Status in “unity” package in Ubuntu:
Confirmed
Bug description:
Installing Skype package (from skype.com) via software center creates
unclickable icon in Unity dash. Bug happens only with Unity and
Software Center. Installing package via gdebi or dpkg works fine.
Steps to reproduce:
1) Download skype-ubuntu-precise_4.3.0.37-1_i386.deb from skype.com
2) Open it with software center (software center should be started as
normal user, not via sudo to reproduce this bug)
3) Press install button
4) Open dash (press super key), do not type anything (clear search
field if there is something there).
5) Skype icon will be in recently accessed applications (strange, because it was never launched, seems software center adds it there).
https://bugs.launchpad.net/unity/+bug/1334021/+attachment/4138553/+files/Screenshot%20from%202014-06-25%2002%3A07%3A21.png
6) Left click on it will not start skype. Nothing happens on left click. Right click will show document icon, instead of skype button. There will be no "Launch" button.
https://bugs.launchpad.net/unity/+bug/1334021/+attachment/4138552/+files/Screenshot%20from%202014-06-25%2002%3A07%3A52.png
7) It is possible to start skype by doing following: Start typing "skype" in search bar. Now icon will become clickable. Right clicking also will work correctly (skype icon and launch button present).
https://bugs.launchpad.net/unity/+bug/1334021/+attachment/4138555/+files/Screenshot%20from%202014-06-25%2002%3A09%3A26.png
8) Open dash again after starting skype. Clear search field. You will see two skype icons: one is correct and clickable, second one is not.
https://bugs.launchpad.net/unity/+bug/1334021/+attachment/4138554/+files/Screenshot%20from%202014-06-25%2002%3A08%3A28.png
9) If you uninstall skype, this "wrong" icon (which doing nothing)
will be left in the system, only "correct" icon will be removed. It is
possible to remove "wrong" icon by going to "Security & Preferences"
and pressing "Clear usage data" there.
test@Extensa-5630-2:~$ uname -a
Linux Extensa-5630-2 3.13.0-29-generic #53-Ubuntu SMP Wed Jun 4 21:00:20 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
test@Extensa-5630-2:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04 LTS
Release: 14.04
Codename: trusty
test@Extensa-5630-2:~$ apt-cache policy unity
unity:
Installed: 7.2.1+14.04.20140513-0ubuntu2
Candidate: 7.2.1+14.04.20140513-0ubuntu2
Version table:
*** 7.2.1+14.04.20140513-0ubuntu2 0
500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
100 /var/lib/dpkg/status
7.2.0+14.04.20140423-0ubuntu1.2 0
500 http://archive.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
7.2.0+14.04.20140416-0ubuntu1 0
500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
test@Extensa-5630-2:~$ apt-cache policy software-center
software-center:
Installed: 13.10-0ubuntu4.1
Candidate: 13.10-0ubuntu4.1
Version table:
*** 13.10-0ubuntu4.1 0
500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
100 /var/lib/dpkg/status
13.10-0ubuntu4 0
500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
test@Extensa-5630-2:~$ apt-cache policy zeitgeist
zeitgeist:
Installed: 0.9.14-0ubuntu4
Candidate: 0.9.14-0ubuntu4
Version table:
*** 0.9.14-0ubuntu4 0
500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
100 /var/lib/dpkg/status
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