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[Bug 1334021] Re: Installing Skype package (from skype.com) via software center creates unclickable icon in Unity dash in Ubuntu 14.04 x64

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: unity (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1334021

Title:
  Installing Skype package (from skype.com) via software center creates
  unclickable icon in Unity dash in Ubuntu 14.04 x64

Status in Ubuntu Software Center:
  New
Status in Unity:
  New
Status in “unity” package in Ubuntu:
  Confirmed

Bug description:
  Installing Skype package (from skype.com) via software center creates
  unclickable icon in Unity dash. Bug happens only with Unity and
  Software Center. Installing package via gdebi or dpkg works fine.

  Steps to reproduce:
  1) Download skype-ubuntu-precise_4.3.0.37-1_i386.deb from skype.com

  2) Open it with software center (software center should be started as
  normal user, not via sudo to reproduce this bug)

  3) Press install button

  4) Open dash (press super key), do not type anything (clear search
  field if there is something there).

  5) Skype icon will be in recently accessed applications (strange, because it was never launched, seems software center adds it there).
  https://bugs.launchpad.net/unity/+bug/1334021/+attachment/4138553/+files/Screenshot%20from%202014-06-25%2002%3A07%3A21.png

  6) Left click on it will not start skype. Nothing happens on left click. Right click will show document icon, instead of skype button. There will be no "Launch" button.
  https://bugs.launchpad.net/unity/+bug/1334021/+attachment/4138552/+files/Screenshot%20from%202014-06-25%2002%3A07%3A52.png

  7) It is possible to start skype by doing following: Start typing "skype" in search bar. Now icon will become clickable. Right clicking also will work correctly (skype icon and launch button present).
  https://bugs.launchpad.net/unity/+bug/1334021/+attachment/4138555/+files/Screenshot%20from%202014-06-25%2002%3A09%3A26.png

  8) Open dash again after starting skype. Clear search field. You will see two skype icons: one is correct and clickable, second one is not.
  https://bugs.launchpad.net/unity/+bug/1334021/+attachment/4138554/+files/Screenshot%20from%202014-06-25%2002%3A08%3A28.png

  9) If you uninstall skype, this "wrong" icon (which doing nothing)
  will be left in the system, only "correct" icon will be removed. It is
  possible to remove "wrong" icon by going to "Security & Preferences"
  and pressing "Clear usage data" there.

  test@Extensa-5630-2:~$ uname -a
  Linux Extensa-5630-2 3.13.0-29-generic #53-Ubuntu SMP Wed Jun 4 21:00:20 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  test@Extensa-5630-2:~$ lsb_release -a
  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu 14.04 LTS
  Release:	14.04
  Codename:	trusty

  test@Extensa-5630-2:~$ apt-cache policy unity
  unity:
    Installed: 7.2.1+14.04.20140513-0ubuntu2
    Candidate: 7.2.1+14.04.20140513-0ubuntu2
    Version table:
   *** 7.2.1+14.04.20140513-0ubuntu2 0
          500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       7.2.0+14.04.20140423-0ubuntu1.2 0
          500 http://archive.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
       7.2.0+14.04.20140416-0ubuntu1 0
          500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

  test@Extensa-5630-2:~$ apt-cache policy software-center
  software-center:
    Installed: 13.10-0ubuntu4.1
    Candidate: 13.10-0ubuntu4.1
    Version table:
   *** 13.10-0ubuntu4.1 0
          500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       13.10-0ubuntu4 0
          500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

  test@Extensa-5630-2:~$ apt-cache policy zeitgeist
  zeitgeist:
    Installed: 0.9.14-0ubuntu4
    Candidate: 0.9.14-0ubuntu4
    Version table:
   *** 0.9.14-0ubuntu4 0
          500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
          100 /var/lib/dpkg/status

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