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[Bug 1362150] Re: [Greeter] SIM PIN unlock usability needs improving

 

> Add feedback on failed attempts
>  - The dialog tells you how many attempts you have remaining before a PUK code will be required
> - Entering the wrong PIN will result in a clear message to user of the failure and an update of the attempts remaining count

These are handled in the linked branch. Will close this bug after the
branch lands.


> After cancelling SIM unlock, how to unlock is not obvious:
> 1.Insert this SIM card
> 2.Power on device
> 3. Popup SIM PIN unlock interface after power on device
> 4. cancel this dialog
> 5. Go to phone app to make a call
> It is not obvious that the next step should be to drag down the indicator and use the unlock button.

Popup tracked here:
https://bugs.launchpad.net/ubuntu-rtm/+source/indicator-network/+bug/1333121 


> the phone and messaging apps should have a shorthand button clearly visible to unlock the relevant SIM
> so that the user does not have to "know" to go to the indicator-network first to be able to make phonecalls or send SMS

Prompts:
https://bugs.launchpad.net/messaging-app/+bug/1371661
https://bugs.launchpad.net/indicator-network/+bug/1374082

** Branch linked: lp:~unity-api-team/indicator-
network/dual_sim_pin_unlock

** Changed in: indicator-network
       Status: New => In Progress

** Changed in: indicator-network (Ubuntu)
       Status: Confirmed => In Progress

** Changed in: indicator-network
     Assignee: (unassigned) => Antti Kaijanmäki (kaijanmaki)

** Also affects: indicator-network (Ubuntu RTM)
   Importance: Undecided
       Status: New

** Changed in: indicator-network (Ubuntu RTM)
       Status: New => In Progress

** Changed in: indicator-network (Ubuntu RTM)
   Importance: Undecided => High

** Changed in: indicator-network (Ubuntu RTM)
     Assignee: (unassigned) => Antti Kaijanmäki (kaijanmaki)

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https://bugs.launchpad.net/bugs/1362150

Title:
  [Greeter] SIM PIN unlock usability needs improving

Status in Network Menu:
  In Progress
Status in Ubuntu UX bugs:
  Fix Released
Status in “indicator-network” package in Ubuntu:
  In Progress
Status in “unity8” package in Ubuntu:
  Confirmed
Status in “indicator-network” package in Ubuntu RTM:
  In Progress

Bug description:
  Several bugs have been reported related to using the PIN unlock
  Grouping here for review

  Add feedback on failed attempts
   - The dialog tells you how many attempts you have remaining before a PUK code will be required
   - Entering the wrong PIN will result in a clear message to user of the failure and an update of the attempts remaining count

  After cancelling SIM unlock, how to unlock is not obvious:
  1.Insert this SIM card
  2.Power on device
  3. Popup SIM PIN unlock interface after power on device
  4. cancel this dialog
  5. Go to phone app to make a call
  It is not obvious that the next step should be to drag down the indicator and use the unlock button.

  the phone and messaging apps should have a shorthand button clearly
  visible to unlock the relevant SIM so that the user does not have to
  "know" to go to the indicator-network first to be able to make
  phonecalls or send SMS

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