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Message #24590
[Bug 1362150] Re: [Greeter] SIM PIN unlock usability needs improving
> Add feedback on failed attempts
> - The dialog tells you how many attempts you have remaining before a PUK code will be required
> - Entering the wrong PIN will result in a clear message to user of the failure and an update of the attempts remaining count
These are handled in the linked branch. Will close this bug after the
branch lands.
> After cancelling SIM unlock, how to unlock is not obvious:
> 1.Insert this SIM card
> 2.Power on device
> 3. Popup SIM PIN unlock interface after power on device
> 4. cancel this dialog
> 5. Go to phone app to make a call
> It is not obvious that the next step should be to drag down the indicator and use the unlock button.
Popup tracked here:
https://bugs.launchpad.net/ubuntu-rtm/+source/indicator-network/+bug/1333121
> the phone and messaging apps should have a shorthand button clearly visible to unlock the relevant SIM
> so that the user does not have to "know" to go to the indicator-network first to be able to make phonecalls or send SMS
Prompts:
https://bugs.launchpad.net/messaging-app/+bug/1371661
https://bugs.launchpad.net/indicator-network/+bug/1374082
** Branch linked: lp:~unity-api-team/indicator-
network/dual_sim_pin_unlock
** Changed in: indicator-network
Status: New => In Progress
** Changed in: indicator-network (Ubuntu)
Status: Confirmed => In Progress
** Changed in: indicator-network
Assignee: (unassigned) => Antti Kaijanmäki (kaijanmaki)
** Also affects: indicator-network (Ubuntu RTM)
Importance: Undecided
Status: New
** Changed in: indicator-network (Ubuntu RTM)
Status: New => In Progress
** Changed in: indicator-network (Ubuntu RTM)
Importance: Undecided => High
** Changed in: indicator-network (Ubuntu RTM)
Assignee: (unassigned) => Antti Kaijanmäki (kaijanmaki)
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https://bugs.launchpad.net/bugs/1362150
Title:
[Greeter] SIM PIN unlock usability needs improving
Status in Network Menu:
In Progress
Status in Ubuntu UX bugs:
Fix Released
Status in “indicator-network” package in Ubuntu:
In Progress
Status in “unity8” package in Ubuntu:
Confirmed
Status in “indicator-network” package in Ubuntu RTM:
In Progress
Bug description:
Several bugs have been reported related to using the PIN unlock
Grouping here for review
Add feedback on failed attempts
- The dialog tells you how many attempts you have remaining before a PUK code will be required
- Entering the wrong PIN will result in a clear message to user of the failure and an update of the attempts remaining count
After cancelling SIM unlock, how to unlock is not obvious:
1.Insert this SIM card
2.Power on device
3. Popup SIM PIN unlock interface after power on device
4. cancel this dialog
5. Go to phone app to make a call
It is not obvious that the next step should be to drag down the indicator and use the unlock button.
the phone and messaging apps should have a shorthand button clearly
visible to unlock the relevant SIM so that the user does not have to
"know" to go to the indicator-network first to be able to make
phonecalls or send SMS
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