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Message #26091
[Bug 1380388] Re: scanner doesn't work
Linda, you say in bug 1312594, comment #17 that you do not have any
printing problem. So you do not need to report a bug in CUPS. It is all
OK for you with CUPS.
Closing ...
** Changed in: cups (Ubuntu)
Status: New => Invalid
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https://bugs.launchpad.net/bugs/1380388
Title:
scanner doesn't work
Status in “cups” package in Ubuntu:
Invalid
Bug description:
see bug 1312594 for my initial report, then one of the maintainers
(?), Christopher M. Penalver, https://launchpad.net/~penalvch, told me
to report my bug anew using ubuntu-bug cups, which brought me here.
This was in the "sane-backends" package, also referred to as
"libsane".
Actually, I don't think my problem is cups, because -- I don't know,
but if cups just refers to printing problems -- my printing is working
fine, just not the scanning.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.2
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CupsErrorLog:
E [12/Oct/2014:09:36:22 -0700] "/etc/cups/ssl/server.crt" is a bad symlink - No such file or directory
E [12/Oct/2014:09:36:22 -0700] "/etc/cups/ssl/server.key" is a bad symlink - No such file or directory
CurrentDesktop: Unity
Date: Sun Oct 12 13:15:29 2014
KernLog:
Lpstat: device for DCP-8155DN: usb://Brother/DCP-8155DN?serial=U63086F2N152812
MachineType: System76, Inc. Gazelle Professional
PpdFiles: DCP-8155DN: Brother DCP-8155DN for CUPS
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=eb366d21-fb9d-421d-b8a9-72b2bd880b82 ro i915.disable_power_well=0 quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/29/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.03.05RS76b
dmi.board.asset.tag: Tag 12345
dmi.board.name: Gazelle Professional
dmi.board.vendor: System76, Inc.
dmi.board.version: gazp9b
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: gazp9b
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.05RS76b:bd04/29/2014:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp9b:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp9b:cvnSystem76,Inc.:ct9:cvrgazp9b:
dmi.product.name: Gazelle Professional
dmi.product.version: gazp9b
dmi.sys.vendor: System76, Inc.
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